{"id":231,"date":"2019-07-24T11:36:12","date_gmt":"2019-07-24T15:36:12","guid":{"rendered":"https:\/\/opentextbc.ca\/abestudentsuccess\/chapter\/researching-information\/"},"modified":"2020-09-11T10:46:02","modified_gmt":"2020-09-11T14:46:02","slug":"researching-information","status":"publish","type":"chapter","link":"https:\/\/opentextbc.ca\/studentsuccess\/chapter\/researching-information\/","title":{"raw":"9.1 Researching Information","rendered":"9.1 Researching Information"},"content":{"raw":"<div class=\"why-is-information-literacy-important?\">\n<p class=\"import-Normal\">As a college student, it is important that you can find reliable sources for your class work and assignments. It is also essential that you know how to correctly use and handle the sources when you make them part of your own work.<\/p>\n<p class=\"import-Normal\">Outside of school, most of us also feel that it is important to be informed about current issues and ideas. Knowing what is going on in the world is, arguably, a citizen\u2019s responsibility. Plus, it feels good to join in a conversation and know the facts, or to be sure we are sharing a meme, social media post, or news article that\u2019s accurate and trustworthy.<\/p>\n\n<h1>Snopes<\/h1>\n<p class=\"import-Normal\">Snopes is a widely respected, non-partisan site dedicated to investigating rumors, memes, social media statements, and news stories, and then issuing decisions about whether the materials are correct or false.<\/p>\n\n<div class=\"textbox textbox--exercises\"><header class=\"textbox__header\">\n<p class=\"textbox__title\">Exercise: Using Snopes<\/p>\n\n<\/header>\n<div class=\"textbox__content\">\n<p class=\"import-Normal\">Go to <a href=\"http:\/\/www.snopes.com\/whats-new\/\">Snopes\u2019 \u201cWhat\u2019s New\u201d page<\/a>\u2014a page that updates daily and includes the latest rumours.<\/p>\n<p class=\"import-Normal\">Scroll through the list until you find an interesting hot topic. Click and read, then write a quick paragraph that summarizes what you found. What did you learn? Were you surprised?<\/p>\n\n<\/div>\n<\/div>\n<p class=\"import-Normal\">If this captured your interest, you may want to explore Snopes a little more. It\u2019s a fun place to poke around and a great place to fact-check information. The next time you are forwarded a bit of information and you want to know if it's true before you become outraged and send it to all your friends, do a search for it on Snopes.<\/p>\n<p class=\"import-Normal\">As humans living in the digital age, people should know how to navigate the Web successfully, find the best materials, and evaluate and use them with confidence. Alas: in an age where a quick Google search nets millions of \u201chits\u201d in half a second, evaluating the sources of the chosen material can be trickier than it sounds. There\u2019s a lot of great material on the Web, but there\u2019s a lot of garbage, too. Being able to tell which is an important life skill in the digital age.<\/p>\n<p class=\"import-Normal\">We also need to understand who \u201cowns\u201d information\u2014whether hard copy (printed) or digital\u2014and how and when to give credit to the owner; this keeps us safe from accidentally committing plagiarism. This will be discussed in the next section, <a class=\"internal\" href=\"\/studentsuccess\/chapter\/plagiarism\/\">Chapter 9.2 Plagiarism<\/a>.<\/p>\n\n<h1 class=\"import-Normal\">Finding Quality Texts<\/h1>\n<p class=\"import-Normal\">In the world of academia, our gold standard for texts requires them to be created by people with substantial education, advanced degrees, and life expertise, making them experts in their fields. If I\u2019m reading a cookbook, I want it to be by someone who really knows their way around a kitchen\u2014not someone who\u2019s a mediocre cook but decided it would be fun to collect the family favourites into a self-published book.<\/p>\n<p class=\"import-Normal\">You\u2019re a college student. Without a doubt, the best place for you to find quality information is the college library\u2014and you can do this by walking into the library or searching it via the Web. Many college libraries\u00a0 have adopted a new set of guidelines for helping students find good materials. It\u2019s called <strong>CRAP<\/strong>. Yes, really! CRAP stands for currency, reliability, authority, and purpose\/point of view.<\/p>\n\n<h2>CRAP<\/h2>\n<p class=\"import-Normal\">Note: some libraries use <strong>CRAAP<\/strong> instead of <strong>CRAP<\/strong>, adding a second \u201cA\u201d for \u201caccuracy.\u201d The simple <strong>CRAP<\/strong> method, below, incorporates \u201caccuracy\u201d into the \u201creliable\u201d category. Besides, using <strong>CRAP<\/strong> is more fun.<\/p>\n\n<table style=\"border-collapse: collapse;width: 100%\" border=\"0\">\n<tbody>\n<tr>\n<td style=\"width: 29.885%\">C: Currency<\/td>\n<td style=\"width: 70.115%\">\n<ul>\n \t<li>Is this the most recent material you can find?<\/li>\n \t<li>Is the material recent enough to accurately represent your topic?<\/li>\n \t<li>Has it been updated recently?<\/li>\n \t<li>For electronic sites, does the site appear modern and up to date?<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 29.885%\">R: Reliability<\/td>\n<td style=\"width: 70.115%\">\n<ul>\n \t<li>Is the material objective?<\/li>\n \t<li>Can you detect any obvious bias or loaded language?<\/li>\n \t<li>Are sources available to back up the piece?<\/li>\n \t<li>Does the material seem accurate?<\/li>\n \t<li>Is it well written and free of errors?<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 29.885%\">A: Authority<\/td>\n<td style=\"width: 70.115%\">\n<ul>\n \t<li>Does the author have degrees, experience, or other expertise in the topic area?<\/li>\n \t<li>Is the host source reliable (e.g. a respected newspaper versus an individual blog)?<\/li>\n \t<li>Is the publisher reputable and well known?<\/li>\n \t<li>Do you have a sense of trust for the author?<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 29.885%\">P: Purpose and Point of View<\/td>\n<td style=\"width: 70.115%\">\n<ul>\n \t<li>What is the material\u2019s creator trying to accomplish? Are they trying to inform? Persuade? Push their own agenda? Convince you to buy something?<\/li>\n \t<li>Does the site include advertising or click-bait?<\/li>\n \t<li>Does the article seem aimed at a specific audience?<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\nSounds like our gold standard, yes? Keeping the metaphor going, your college library is a gold mine for students.\n<h1>Your College Library<\/h1>\n<ul>\n \t<li class=\"import-Normal\">Gives you access to a world of source materials that have already been reviewed and approved by the librarian staff.<\/li>\n \t<li class=\"import-Normal\">Allows you free database access that would be extremely expensive if purchased as a non-student. (For example, accessing an EBSCO online database\u2014one of the best college research standards\u2014 can cost $40-50 per article! Fortunately, the same article would be free through your college library.)<\/li>\n \t<li class=\"import-Normal\">Provides current, constantly updated sources.\n\n[caption id=\"attachment_2046\" align=\"alignright\" width=\"300\"]<img class=\"wp-image-2046 size-medium\" src=\"https:\/\/opentextbc.ca\/accessibilitytoolkit\/wp-content\/uploads\/sites\/317\/2019\/07\/In-the-Library-scaled.jpg\" alt=\"A woman reading a book in the library\" width=\"300\" height=\"200\"> Your college library is a gold mine of resources.[\/caption]<\/li>\n \t<li class=\"import-Normal\">Allows you to obtain materials that your library may not have. How? Through a wonderful service called inter-library loan, where your library will actually contact other libraries\u2014all over the country\u2014to find the materials you need and get them to you.<\/li>\n \t<li class=\"import-Normal\">Provides study spaces, tutoring, research assistance, and other helps.<\/li>\n \t<li class=\"import-Normal\">Gives you access to librarians\u2014the library\u2019s greatest resource. Where a library database can give you thousands of results in response to a search, the librarian can help you figure out where to start looking, or what search terms to use. They can answer any and all of your questions relating to research.<\/li>\n<\/ul>\n<p class=\"import-Normal\">Wander into your college library (or search the library\u2019s online help) to get started\u2014and if you have problems, ask a librarian! They love to work with students.<\/p>\n\n<h1>The Web<\/h1>\nCan you also find good material on the World Wide Web?\n<p class=\"import-Normal\">Of course. But doing so can be tricky. Think for a moment. If you\u2019ve found a website or resource you feel might be useful, how do you convince yourself that it follows the <strong>CRAP<\/strong> approach?<\/p>\n<p class=\"import-Normal\">Keep in mind that your college work is different from your day-to-day activities. For instance, you may surf the Web for a number of different reasons, perhaps for pleasure, perhaps out of boredom, or maybe chasing links. You can search the Web when you need simple information like what to do for doggy diarrhea or what stores carry light fixtures. We can search and read as we like; nothing is at stake, so to speak.<\/p>\n<p class=\"import-Normal\">But in your college work, there\u2019s plenty at stake. Part of doing solid work at the college level has to do with finding strong source materials and using them correctly and effectively.<\/p>\n\n<h2 class=\"import-Normal\">Find Good Materials on the Web<\/h2>\n<p class=\"import-Normal\">Finding good materials on the internet takes a bit of detective work. You can use your <strong>CRAP<\/strong> detective skills, and rate it using the following system.<\/p>\n\n<div class=\"textbox textbox--exercises\"><header class=\"textbox__header\">\n<p class=\"textbox__title\">Exercise: CRAP Test<\/p>\n\n<\/header>\n<div class=\"textbox__content\">\n\nUse the CRAP test on your sources and rate them using the following scale:\n<ul>\n \t<li>\"CRAP+\" means the source passed the test and had a <em>positive<\/em> result.<\/li>\n \t<li>\"CRAP\u2212\" means the source did not pass the test and had a <em>negative<\/em> result.<\/li>\n \t<li>\"CRAP+ \/\u2212\"\u00a0 means there wasn't enough information to know whether the source was credible, and it could be <em>positive<\/em> or <em>negative.<\/em><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<p class=\"import-Normal\">It also helps to know a little something about how to navigate and use Web materials. Let\u2019s explore!<\/p>\n\n<h3>Domain Name Endings<\/h3>\n<p class=\"import-Normal\">The domain name ending refers to the letters that follow the period at the end of a Web address (also called a url, or uniform resource locator). For example, <strong>.com, .<\/strong><strong>edu<\/strong><strong>,<\/strong> and <strong>.org<\/strong> are all domain name endings.<\/p>\n<p class=\"import-Normal\">Example of a Web address: www.cnn<strong>.com<\/strong><\/p>\n<p class=\"import-Normal\">Example of a domain name ending: <strong>.com<\/strong><\/p>\n<p class=\"import-Normal\">Different domain name endings refer to different kinds of websites and can be related to the quality of the site\u2019s material. Therefore, you have to examine them to decide whether they\u2019re reliable. Here are some examples:<\/p>\n<p class=\"import-Normal\"><strong>.com:<\/strong> a commercial or personal site. These are generally considered to be some of the least reliable sources because anyone can create one and they\u2019re typically used for either private blogs, web pages, and other personal uses or for commercial purposes and sales. So it is often difficult to know if it is reliable. <strong>(CRAP+ \/\u2212)<\/strong><\/p>\n<p class=\"import-Normal\"><strong>.org:<\/strong> these used to belong solely to non-profit sites, such as The American Cancer Society. But these days, anyone can purchase and use a .org site for any purpose. Thus the content on a .org site may vary widely in terms of its authority. <strong>(CRAP +\/\u2212)<\/strong><\/p>\n<p class=\"import-Normal\"><strong>.<\/strong><strong>edu<\/strong><strong>:<\/strong> American educational sites, usually maintained by colleges and universities but sometimes by high schools as well. These sites are considered to be very reliable. <strong>(CRAP+)<\/strong><\/p>\n<p class=\"import-Normal\"><strong>.<\/strong><strong>gov<\/strong> and <strong>.mil:<\/strong> government and military sites, maintained by the governments and the military. These sites are considered to be very reliable. (<strong>CRAP+)<\/strong><\/p>\n<p class=\"import-Normal\">Let\u2019s look at a couple of examples and see how they hold up to the <strong>CRAP <\/strong>method:<\/p>\n<p class=\"import-Normal\">The noted food journalist Michael Pollan uses a .com site, <a href=\"http:\/\/michaelpollan.com\/\">michaelpollan.com<\/a>, to host many of his writings. He\u2019s a respected writer and resource, and his .com site is a wonderful resource for anyone writing about food.<\/p>\n\n<ul>\n \t<li class=\"import-Normal\"><strong>C:<\/strong> Is it <strong>current<\/strong>? Yes, it is. He is continually adding new materials and updating the site.<\/li>\n \t<li class=\"import-Normal\"><strong>R: <\/strong>Is it <strong>reliable?<\/strong> Yes. Pollan uses sources and\/or provides source lists for his writings. His work is objective and fact-based.<\/li>\n \t<li class=\"import-Normal\"><strong>A:<\/strong> Is it <strong>authoritative<\/strong>? Yes. Pollan provides an extensive biography and a list of his publications and honours. His work is widely respected throughout the publishing and journalism communities, and his books have been published by some of our best-known publishing companies.<\/li>\n \t<li class=\"import-Normal\"><strong>P:<\/strong> What is its <strong>purpose<\/strong>? Pollan is a journalist who tries to share science-based information about food and the food industry. He seeks to inform, and he does this with the intention of wanting to make people\u2019s lives better. He is addressing a vast audience: the American people.<\/li>\n<\/ul>\n<p class=\"import-Normal\"><strong>Result?<\/strong> <strong>CRAP+<\/strong><\/p>\n<p class=\"import-Normal\">Let\u2019s try another one. The .org site, <a href=\"http:\/\/www.cellphonesafety.org\/\" target=\"_blank\" rel=\"noopener noreferrer\">cellphonesafety.org<\/a>\u00a0may appear, at first glance, to be a reliable site. But not all .org sites are reliable. Let\u2019s look closer:<\/p>\n\n<ul>\n \t<li class=\"import-Normal\"><strong>C:<\/strong> Is it <strong>current<\/strong>? Although the date at the bottom looks recent, an exploration of the site will show a reliance on articles that are outdated or lead to broken links. This is a problem, because a topic that changes as quickly as one like technology must rely on current and constantly updated materials. No\u2014we cannot say this is current.<\/li>\n \t<li class=\"import-Normal\"><strong>R: <\/strong>Is it <strong>reliable?<\/strong> The site does not provide a list of authors. Clicking \u201cAbout\u201d at the bottom of the page leads to a set of names that do not click through to the actual organizations\u2014a bad sign. Further, it says it was \u201ccreated by the National Consumer Advocacy Commission.\u201d But a Google search reveals that this organization doesn\u2019t exist! So we\u2019ll give \u201creliable\u201d a big NO.<\/li>\n \t<li class=\"import-Normal\"><strong>A:<\/strong> Is it <strong>authoritative<\/strong>? Again, this is a no. The materials used are not current, and many lead to broken links. The comments tend to use biased language and seem more focused on persuasion (or even manipulation) toward a certain view than on presenting facts.<\/li>\n \t<li class=\"import-Normal\"><strong>P:<\/strong> What is its <strong>purpose<\/strong>? The purpose seems to be to convince readers that there are no dangers or hazards associated with cell phone use. We certainly know there are several safety concerns such as road safety, and so again, this fails the test.<\/li>\n<\/ul>\n<p class=\"import-Normal\"><strong>Result?<\/strong> <strong>CRAP\u2212 <\/strong><\/p>\n\n<h3>Authors<\/h3>\n<p class=\"import-Normal\">In many cases, it\u2019s easy to find an author\u2019s name on an online site. Evaluate the author fully\u2014don\u2019t just assume they know what they\u2019re doing. For example,<\/p>\n\n<ul>\n \t<li class=\"import-Normal\">Do they have the right academic credentials or professional experience to back up their authority? For instance, someone who\u2019s spent their life as a short-order cook wouldn\u2019t be considered an authority on astronomy, nor would a PhD-level astronomer be considered an expert on the art of donut making.<\/li>\n \t<li class=\"import-Normal\">Have they published work in the field?<\/li>\n \t<li class=\"import-Normal\">Does a quick review of the topic or field suggest that they\u2019re a known expert in that area?<\/li>\n<\/ul>\n<p class=\"import-Normal\">Sometimes pages will list an author\u2019s <span style=\"background-color: #ffffff\">[pb_glossary id=\"336\"]bio[\/pb_glossary]*, [pb_glossary id=\"335\"]r\u00e9sum\u00e9[\/pb_glossary]**, or [pb_glossary id=\"320\"]curriculum vitae (CV)[\/pb_glossary]*** <\/span>on the site, allowing you to find out more about their education, work, and publication history. You can always do a Web search to find out more about them.<\/p>\n<p class=\"import-Normal\">*A \u201cbio\u201d (biographical sketch) is a short piece of information about the author and their life, often highlighting unique or interesting events\u2014especially those relevant to the piece they\u2019ve just written.<\/p>\n<p class=\"import-Normal\">**A r\u00e9sum\u00e9 is a short listing of a person\u2019s education, qualifications, and relevant job skills. R\u00e9sum\u00e9s are typically used when applying for a job. They are usually 1-2 pages long.<\/p>\n<p class=\"import-Normal\">***A curriculum vitae (CV) is like a r\u00e9sum\u00e9 on steroids. Where a r\u00e9sum\u00e9 tends to be limited in scope, a CV is a comprehensive listing of one person\u2019s lifetime educational accomplishments and honours, professional memberships, employment, and accomplishments (including publications, lectureships, conference participations, and so forth). These may be dozens of pages in length!<\/p>\n<p class=\"import-Normal\">Sometimes an online site will look good but won\u2019t show an author\u2019s name. Does that mean you shouldn\u2019t trust the site? Not necessarily.<\/p>\n<p class=\"import-Normal\">Many sites employ a staff of writers or freelance writers to create content on the site but don\u2019t list the author\u2019s name. For example, the National Institute of Health\u2019s information page about headaches lists no authors. Scroll to the page bottom, and you\u2019ll see the page was \u201cprepared by: Office of Communications and Public Liaison.\u201d However, the NIH is a highly respected national institution, and their site is full of information that absolutely meets our <strong>CRAP<\/strong> criteria. They list no authors, but they point to the information's origin, and we can be confident that they are relying on strong writers for their material. Is this a useful site? Absolutely.<\/p>\n<p class=\"import-Normal\">[pb_glossary id=\"334\"]Periodical[\/pb_glossary]* sites may post articles that don\u2019t credit an author. Many of these sites have their own department of [pb_glossary id=\"333\"]journalists[\/pb_glossary]**, writers, and [pb_glossary id=\"332\"]freelance writers[\/pb_glossary]*** who create their content; these writers are often not credited individually.<\/p>\n<p class=\"import-Normal\">*A periodical is anything that is printed on a regular schedule (i.e., periodically). Periodicals include newspapers, magazines, journals, zines, and more.<\/p>\n<p class=\"import-Normal\">**A journalist is a skilled writer who has completed a college bachelor\u2019s degree in journalism. Journalistic writing follows a specific style that is fact-based and objective.<\/p>\n<p class=\"import-Normal\">***A freelance writer is a professional writer who is hired and assigned to write specific stories or articles. Freelancers may not be experts in subjects they\u2019re assigned to write about, but they are skilled researchers, enabling them to write about varied topics.<\/p>\n\n<h3>Information\/Page Date<\/h3>\n<p class=\"import-Normal\">You\u2019ll want to check to see if the material you\u2019re looking at has a date. As a general rule, the more current the date on the material, the better\u2014especially if you\u2019re discussing something that undergoes near-constant change, like politics, science, or technology.<\/p>\n<p class=\"import-Normal\">But sometimes, information can be dated and still be useful. For instance, if I was writing a paper about organic gardening, I might be interested in some of <a href=\"http:\/\/wn.rsarchive.org\/Lectures\/GA327\/English\/BDA1958\/19240607p01.html\">Dr. Rudolph Steiner\u2019s original lectures on biodynamic farming<\/a>. These can be found on the Rudolph Steiner Archive and eLibrary. They date back to the 1920s, but their content is still considered useful and informative by many farmers <strong>(CRAP+)<\/strong>. This example shows how important it is to consider date when evaluating a source.<\/p>\n<p class=\"import-Normal\">Sometimes, you won\u2019t find any date on the material. Again, you\u2019ll need to evaluate this in terms of the strength of the rest of the page. Scrolling to the bottom of a web page will often reveal a \u201clast update\u201d date at the bottom, and this can help your decision process. If you can\u2019t locate any dates on the material and the website hasn\u2019t been updated in years, you should probably find a better source.<\/p>\n\n<h3>Other Points to Check<\/h3>\n<p class=\"import-Normal\">Consider the visual layout and appeal of the page:<\/p>\n\n<ul>\n \t<li class=\"import-Normal\">Does it look modern <strong>(CRAP+)<\/strong> or dated <strong>(CRAP\u2212<\/strong><strong>)<\/strong> (i.e. as if someone hasn\u2019t updated it in years)?<\/li>\n \t<li class=\"import-Normal\">Are there lots of advertisements or direct attempts to sell products? <strong>(CRAP\u2212)<\/strong><\/li>\n \t<li class=\"import-Normal\">Are there pop-ups that interfere with navigating or reading the page? <strong>(CRAP\u2212)<\/strong><\/li>\n<\/ul>\n<p class=\"import-Normal\">And take a look at the page content:<\/p>\n\n<ul>\n \t<li class=\"import-Normal\">Are the articles or content well written and carefully proofread? Do they \u201csound\u201d authoritative and feel reliable? <strong>(CRAP+)<\/strong><\/li>\n \t<li class=\"import-Normal\">Do articles include links to other materials or links to credible and\/or reliable source materials? <strong>(CRAP+)<\/strong> Has content been carefully edited, or can you detect lots of errors? <strong>(CRAP\u2212)<\/strong><\/li>\n \t<li class=\"import-Normal\">Is the language smart and objective? <strong>(CRAP+) <\/strong>Or does it include biased language, slang, or frankly rude or negative words? <strong>(CRAP\u2212) <\/strong>For example, let\u2019s imagine you were researching a question of why people buy beverages in single-use plastic bottles.\u00a0<strong>An objective, fact-based statement<\/strong>: Studies show that many people buy beverages in single-use plastic bottles because the bottles are convenient, easy to carry, and available just about anywhere.\u00a0<strong>A biased, non-factual statement<\/strong>: Let\u2019s face it\u2014most people who buy single-use plastic bottles are just too lazy to carry reusable bottles. Or they just don\u2019t care if they single-highhandedly destroy the environment.<\/li>\n<\/ul>\n<strong>Video: <\/strong>The CRAP Test for Evaluating Websites\u00a0 (length 5:45)\n\nhttps:\/\/www.youtube.com\/watch?time_continue=159&amp;v=Wpjr35uNnWE&amp;feature=emb_logo\n<h3>Look in the Right Places<\/h3>\n<p class=\"import-Normal\">Start your search in the right place. When looking for a specific piece of evidence, don't just automatically type a word into Google: instead, ask yourself, \u201cWhat\u2019s the best place I might find this?\u201d While thinking about the subject, consider the persons or organizations that are considered experts on the topic, and try beginning a search with those names. For instance, if you wanted to answer a question about spaceflight, you might think of starting with NASA.<\/p>\n<p class=\"import-Normal\">If you begin in the right place, you\u2019re more likely to find useful information right away, and it\u2019s more likely to be credible. Likewise, try and find the best human sources as well. With a little research on your topic, you can identify the big names in the field.<\/p>\n<p class=\"import-Normal\">Don\u2019t always start by turning to the internet and Google. Yes, this may be the easiest way to go, but is it always the best? No\u2014not usually. It is better to start with sites that you know will carry reliable information. Choose <a href=\"http:\/\/scholar.google.com\">Google Scholar<\/a> over a typical Google search. Google Scholar is a web search engine that focuses on scholarly literature and includes peer-reviewed online academic journals, books, conference papers, dissertations, technical reports, and more. You are far more likely to find a good credible source here than in a general Google search.<\/p>\n<p class=\"import-Normal\">Visit your college library, or search it electronically. Read textbooks or periodicals. Seek out human experts. Put your hands on your topic, if you can, by diving into it in a personal way. Try making an observation, conducting a survey, or interviewing a subject. In a recent research writing class, a student writing about Starbucks's business practices actually drove to company headquarters in Seattle and interviewed a top executive. Another student\u2014this one investigating the Ebola virus\u2014met with two local microbiologists, while a third student researching the geology of Crater Lake went on a weekend outing to experience the national park \"up close and personal\".<\/p>\n<p class=\"import-Normal\">Practice these strategies when you evaluate sources and websites, and you should be able to find strong materials that will boost your college work.<\/p>\n\n\n<hr>\n<p class=\"import-Normal\"><img class=\"icon alignnone\" src=\"https:\/\/opentextbc.ca\/accessibilitytoolkit\/wp-content\/uploads\/sites\/317\/2020\/09\/Pro_Tip_Icon.png\" alt=\"Pro tip\" width=\"125\" height=\"91\">Whenever you identify a good printed source\u2014book, journal, etc.\u2014go to the end of it and read the bibliography. Voila: a brand new list of potential source materials!<\/p>\n\n\n<hr>\n\n<div class=\"textbox textbox--exercises\"><header class=\"textbox__header\">\n<p class=\"textbox__title\">Exercise: Evaluating a Website<\/p>\n\n<\/header>\n<div class=\"textbox__content\">\n<p class=\"import-Normal\">Part 1: Consider what you've just learned about currency, reliability, accuracy, and purpose or point of view to help you evaluate the academic merit of a source.<\/p>\n<p class=\"import-Normal\">Keep these qualities in mind as you explore one (or more) of these sites.<\/p>\n\n<ul>\n \t<li class=\"import-Normal\"><a href=\"http:\/\/www.improbable.com\/airchives\/classical\/cat\/cat.html\" target=\"_blank\" rel=\"noopener noreferrer\">Feline Reactions to Bearded Men<\/a> (found at www.improbable.com)<\/li>\n \t<li class=\"import-Normal\"><a href=\"http:\/\/zapatopi.net\/afdb\/\" target=\"_blank\" rel=\"noopener noreferrer\">Aluminum Foil Deflector Beanie<\/a> (found at\u00a0zapatopi.net)<\/li>\n \t<li class=\"import-Normal\"><a href=\"http:\/\/www.dhmo.org\/\">Dihydrogen Monoxide Research Division<\/a> (found at www.dhmo.org)<\/li>\n<\/ul>\n<p class=\"import-Normal\">Part 2: Answer and consider the following.<\/p>\n\n<ol>\n \t<li class=\"import-Normal\">What was your first impression when you first glanced at the site? Why did you have this impression?<\/li>\n \t<li class=\"import-Normal\">Explore the site a little\u2014clicking links, reading content, looking for authors and dates and so forth. Did your opinion change? Why? What did you discover? Would you rely on the site for your college work? Does it meet the <strong>CRAP<\/strong> test?<\/li>\n<\/ol>\nAnswers\n\nHopefully you found that <em>none<\/em> of those sites passed the CRAP test. But likely you had fun reading through them at least. As you evaluate websites in the future, remember these examples and be sure to explore the sites carefully as you decide whether or not they are reliable.\n\n<\/div>\n<\/div>\n<\/div>\n<div class=\"why-is-information-literacy-important?\">\n<h2>\u201cHard Copy\u201d Periodicals<\/h2>\n<p class=\"import-Normal\">Follow the same guidelines given above for finding strong Web materials. Look at the author, date, and the material itself. Consider the publication itself: a mainstream, respected newspaper or magazine\u2014like <em>The New York Times, Washington Post,<\/em> or <em>The Atlantic<\/em>\u2014more or less automatically meets our <strong>CRAP <\/strong> test, while smaller or local publications may require a detailed evaluation.<\/p>\n\n<h2>Wikipedia and Other Open Encyclopedias<\/h2>\nA [pb_glossary id=\"331\"]wiki[\/pb_glossary] is a website that functions as a public, open encyclopedia or collection of information. The best known of these is Wikipedia. Wiki sources typically can be created and edited by anyone. The best part of wikis is their openness, along with the fact that people collaborate to create them. The worst part is that wikis can be created and edited by anyone\u2014including people who have no business doing so or, even worse, who intentionally enter false or defamatory information.\n<p class=\"import-Normal\">As a rule, Wikipedia and other \u201dwiki\" sources are not considered to be acceptable sources for college work.<\/p>\n<p class=\"import-Normal\">Why not?<\/p>\n<p class=\"import-Normal\">The beauty of Wikipedia is its egalitarianism: it's billed as a public encyclopedia for everyone. The problem with this is that anyone can create a Wikipedia entry, and likewise, anyone can edit the entries. Unfortunately, \"anyone\" is usually not an authority in the field. Remember, we\u2019re looking for sources that meet the <strong>CRAP<\/strong> criteria and that are written by people with degrees, education, and\/or expertise in the field. Wikipedia doesn\u2019t follow this model, and so we don\u2019t rely on it as a reliable source.<\/p>\n<p class=\"import-Normal\">But now that I\u2019ve told you not to use Wikipedia, be aware that sometimes a teacher may ask you to use Wikipedia for a specific purpose. In that case, they\u2019ll explain why they\u2019re asking you to use it and how you should proceed.<\/p>\nAlso, consider this: studies have shown that the information in Wikipedia is, in most cases, as accurate as that from standard encyclopedias (Taraborelli; Terdimann). Yet despite these findings, two problems remain:\n<ol>\n \t<li class=\"import-Normal\">As discussed above, Wiki entries can be made and edited by anyone. <strong>(CRAP\u2212)<\/strong><\/li>\n \t<li class=\"import-Normal\">There are multiple instances of Wikipedia entries being changed as a \u201cjoke\u201d or to defame or damage a source\u2019s credibility. <strong style=\"text-align: initial;font-size: 14pt\">(CRAP\u2212)<\/strong><\/li>\n<\/ol>\n<p class=\"import-Normal\">These problems once again point out why we don\u2019t rely on Wikipedia for academic work.<\/p>\n<p class=\"import-Normal\">Wikipedia, however, has two great features that you can use right away:<\/p>\n\n<ol>\n \t<li class=\"import-Normal\">Most entries have long lists of source materials at the bottom of each topic page. Many of these listed materials will be useful when you\u2019re doing research, or at least will aim you in a sound direction.<\/li>\n \t<li class=\"import-Normal\">Wikipedia can be a great place to start learning more about a topic. Just remember that it is a springboard\u2014not a reliable source itself.<\/li>\n<\/ol>\n<p class=\"import-Normal\">In addition to not using Wikipedia as an academic source, you should also avoid DotDash\u00a0(formerly\u00a0About.com), Yahoo! Answers, eHow, and other similar public information sites. If you have questions about using these sources, discuss this with your instructor.<\/p>\n\n<div class=\"textbox textbox--exercises\"><header class=\"textbox__header\">\n<p class=\"textbox__title\">Exercise: Researching Information<\/p>\n\n<\/header>\n<div class=\"textbox__content\">\n\nYou will find and evaluate a few reference sources for a topic of your choice.\n<ol>\n \t<li>Pick a topic to research. Here are a few ideas: misogyny, racism, anxiety, bipolar disorder, the benefits of exercise on the brain, the Keto diet, climate change. Choose one of these or one of your own ideas.<\/li>\n \t<li>Find a number of sources where you found information about your topic (about 3-5 sources). Record the sources.<\/li>\n \t<li>Evaluate the sources using the CRAP test. Did any of your sources pass the CRAP test? If not, keep looking until you find one or two sources that do. Record the sources that did and didn't pass the CRAP test and the reasons why.<\/li>\n<\/ol>\n<\/div>\n<\/div>\n<\/div>\n\n<hr>\n\n<h3>Text Attributions<\/h3>\nThis chapter is a remix of the following chapters:\n<ul>\n \t<li>\"<a href=\"https:\/\/openoregon.pressbooks.pub\/wrd\/chapter\/learning-about-plagiarism\/\">Learning About Plagiarism and Guidelines for Using Information<\/a>,\" \"<a href=\"https:\/\/openoregon.pressbooks.pub\/wrd\/chapter\/why-is-information-literacy-important\/\">Why is Information Literacy Important?<\/a>, and \"<a href=\"https:\/\/openoregon.pressbooks.pub\/wrd\/chapter\/finding-quality-texts\/\">Finding Quality Texts<\/a>\"\u00a0 in <em>The Word on College Reading and Writing <\/em>by Carol Burnell, Jaime Wood, Monique Babin, Susan Pesznecker, and Nicole Rosevear. Adapted by Mary Shier. <a class=\"internal\" href=\"https:\/\/creativecommons.org\/licenses\/by-nc\/4.0\/\">CC BY-NC<\/a>.<\/li>\n<\/ul>\n<h3>Video Attributions<\/h3>\n<ul>\n \t<li>\"<a class=\"internal\" href=\"https:\/\/www.youtube.com\/watch?time_continue=159&amp;v=Wpjr35uNnWE&amp;feature=emb_logo\">The CRAP Test for Evaluating Websites<\/a>\" by Stephanie Stephens. Standard YouTube licence.<\/li>\n<\/ul>","rendered":"<div class=\"why-is-information-literacy-important?\">\n<p class=\"import-Normal\">As a college student, it is important that you can find reliable sources for your class work and assignments. It is also essential that you know how to correctly use and handle the sources when you make them part of your own work.<\/p>\n<p class=\"import-Normal\">Outside of school, most of us also feel that it is important to be informed about current issues and ideas. Knowing what is going on in the world is, arguably, a citizen\u2019s responsibility. Plus, it feels good to join in a conversation and know the facts, or to be sure we are sharing a meme, social media post, or news article that\u2019s accurate and trustworthy.<\/p>\n<h1>Snopes<\/h1>\n<p class=\"import-Normal\">Snopes is a widely respected, non-partisan site dedicated to investigating rumors, memes, social media statements, and news stories, and then issuing decisions about whether the materials are correct or false.<\/p>\n<div class=\"textbox textbox--exercises\">\n<header class=\"textbox__header\">\n<p class=\"textbox__title\">Exercise: Using Snopes<\/p>\n<\/header>\n<div class=\"textbox__content\">\n<p class=\"import-Normal\">Go to <a href=\"http:\/\/www.snopes.com\/whats-new\/\">Snopes\u2019 \u201cWhat\u2019s New\u201d page<\/a>\u2014a page that updates daily and includes the latest rumours.<\/p>\n<p class=\"import-Normal\">Scroll through the list until you find an interesting hot topic. Click and read, then write a quick paragraph that summarizes what you found. What did you learn? Were you surprised?<\/p>\n<\/div>\n<\/div>\n<p class=\"import-Normal\">If this captured your interest, you may want to explore Snopes a little more. It\u2019s a fun place to poke around and a great place to fact-check information. The next time you are forwarded a bit of information and you want to know if it&#8217;s true before you become outraged and send it to all your friends, do a search for it on Snopes.<\/p>\n<p class=\"import-Normal\">As humans living in the digital age, people should know how to navigate the Web successfully, find the best materials, and evaluate and use them with confidence. Alas: in an age where a quick Google search nets millions of \u201chits\u201d in half a second, evaluating the sources of the chosen material can be trickier than it sounds. There\u2019s a lot of great material on the Web, but there\u2019s a lot of garbage, too. Being able to tell which is an important life skill in the digital age.<\/p>\n<p class=\"import-Normal\">We also need to understand who \u201cowns\u201d information\u2014whether hard copy (printed) or digital\u2014and how and when to give credit to the owner; this keeps us safe from accidentally committing plagiarism. This will be discussed in the next section, <a class=\"internal\" href=\"\/studentsuccess\/chapter\/plagiarism\/\">Chapter 9.2 Plagiarism<\/a>.<\/p>\n<h1 class=\"import-Normal\">Finding Quality Texts<\/h1>\n<p class=\"import-Normal\">In the world of academia, our gold standard for texts requires them to be created by people with substantial education, advanced degrees, and life expertise, making them experts in their fields. If I\u2019m reading a cookbook, I want it to be by someone who really knows their way around a kitchen\u2014not someone who\u2019s a mediocre cook but decided it would be fun to collect the family favourites into a self-published book.<\/p>\n<p class=\"import-Normal\">You\u2019re a college student. Without a doubt, the best place for you to find quality information is the college library\u2014and you can do this by walking into the library or searching it via the Web. Many college libraries\u00a0 have adopted a new set of guidelines for helping students find good materials. It\u2019s called <strong>CRAP<\/strong>. Yes, really! CRAP stands for currency, reliability, authority, and purpose\/point of view.<\/p>\n<h2>CRAP<\/h2>\n<p class=\"import-Normal\">Note: some libraries use <strong>CRAAP<\/strong> instead of <strong>CRAP<\/strong>, adding a second \u201cA\u201d for \u201caccuracy.\u201d The simple <strong>CRAP<\/strong> method, below, incorporates \u201caccuracy\u201d into the \u201creliable\u201d category. Besides, using <strong>CRAP<\/strong> is more fun.<\/p>\n<table style=\"border-collapse: collapse;width: 100%\">\n<tbody>\n<tr>\n<td style=\"width: 29.885%\">C: Currency<\/td>\n<td style=\"width: 70.115%\">\n<ul>\n<li>Is this the most recent material you can find?<\/li>\n<li>Is the material recent enough to accurately represent your topic?<\/li>\n<li>Has it been updated recently?<\/li>\n<li>For electronic sites, does the site appear modern and up to date?<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 29.885%\">R: Reliability<\/td>\n<td style=\"width: 70.115%\">\n<ul>\n<li>Is the material objective?<\/li>\n<li>Can you detect any obvious bias or loaded language?<\/li>\n<li>Are sources available to back up the piece?<\/li>\n<li>Does the material seem accurate?<\/li>\n<li>Is it well written and free of errors?<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 29.885%\">A: Authority<\/td>\n<td style=\"width: 70.115%\">\n<ul>\n<li>Does the author have degrees, experience, or other expertise in the topic area?<\/li>\n<li>Is the host source reliable (e.g. a respected newspaper versus an individual blog)?<\/li>\n<li>Is the publisher reputable and well known?<\/li>\n<li>Do you have a sense of trust for the author?<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 29.885%\">P: Purpose and Point of View<\/td>\n<td style=\"width: 70.115%\">\n<ul>\n<li>What is the material\u2019s creator trying to accomplish? Are they trying to inform? Persuade? Push their own agenda? Convince you to buy something?<\/li>\n<li>Does the site include advertising or click-bait?<\/li>\n<li>Does the article seem aimed at a specific audience?<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Sounds like our gold standard, yes? Keeping the metaphor going, your college library is a gold mine for students.<\/p>\n<h1>Your College Library<\/h1>\n<ul>\n<li class=\"import-Normal\">Gives you access to a world of source materials that have already been reviewed and approved by the librarian staff.<\/li>\n<li class=\"import-Normal\">Allows you free database access that would be extremely expensive if purchased as a non-student. (For example, accessing an EBSCO online database\u2014one of the best college research standards\u2014 can cost $40-50 per article! Fortunately, the same article would be free through your college library.)<\/li>\n<li class=\"import-Normal\">Provides current, constantly updated sources.<br \/>\n<figure id=\"attachment_2046\" aria-describedby=\"caption-attachment-2046\" style=\"width: 300px\" class=\"wp-caption alignright\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-2046 size-medium\" src=\"https:\/\/opentextbc.ca\/accessibilitytoolkit\/wp-content\/uploads\/sites\/317\/2019\/07\/In-the-Library-scaled.jpg\" alt=\"A woman reading a book in the library\" width=\"300\" height=\"200\" \/><figcaption id=\"caption-attachment-2046\" class=\"wp-caption-text\">Your college library is a gold mine of resources.<\/figcaption><\/figure>\n<\/li>\n<li class=\"import-Normal\">Allows you to obtain materials that your library may not have. How? Through a wonderful service called inter-library loan, where your library will actually contact other libraries\u2014all over the country\u2014to find the materials you need and get them to you.<\/li>\n<li class=\"import-Normal\">Provides study spaces, tutoring, research assistance, and other helps.<\/li>\n<li class=\"import-Normal\">Gives you access to librarians\u2014the library\u2019s greatest resource. Where a library database can give you thousands of results in response to a search, the librarian can help you figure out where to start looking, or what search terms to use. They can answer any and all of your questions relating to research.<\/li>\n<\/ul>\n<p class=\"import-Normal\">Wander into your college library (or search the library\u2019s online help) to get started\u2014and if you have problems, ask a librarian! They love to work with students.<\/p>\n<h1>The Web<\/h1>\n<p>Can you also find good material on the World Wide Web?<\/p>\n<p class=\"import-Normal\">Of course. But doing so can be tricky. Think for a moment. If you\u2019ve found a website or resource you feel might be useful, how do you convince yourself that it follows the <strong>CRAP<\/strong> approach?<\/p>\n<p class=\"import-Normal\">Keep in mind that your college work is different from your day-to-day activities. For instance, you may surf the Web for a number of different reasons, perhaps for pleasure, perhaps out of boredom, or maybe chasing links. You can search the Web when you need simple information like what to do for doggy diarrhea or what stores carry light fixtures. We can search and read as we like; nothing is at stake, so to speak.<\/p>\n<p class=\"import-Normal\">But in your college work, there\u2019s plenty at stake. Part of doing solid work at the college level has to do with finding strong source materials and using them correctly and effectively.<\/p>\n<h2 class=\"import-Normal\">Find Good Materials on the Web<\/h2>\n<p class=\"import-Normal\">Finding good materials on the internet takes a bit of detective work. You can use your <strong>CRAP<\/strong> detective skills, and rate it using the following system.<\/p>\n<div class=\"textbox textbox--exercises\">\n<header class=\"textbox__header\">\n<p class=\"textbox__title\">Exercise: CRAP Test<\/p>\n<\/header>\n<div class=\"textbox__content\">\n<p>Use the CRAP test on your sources and rate them using the following scale:<\/p>\n<ul>\n<li>&#8220;CRAP+&#8221; means the source passed the test and had a <em>positive<\/em> result.<\/li>\n<li>&#8220;CRAP\u2212&#8221; means the source did not pass the test and had a <em>negative<\/em> result.<\/li>\n<li>&#8220;CRAP+ \/\u2212&#8221;\u00a0 means there wasn&#8217;t enough information to know whether the source was credible, and it could be <em>positive<\/em> or <em>negative.<\/em><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<p class=\"import-Normal\">It also helps to know a little something about how to navigate and use Web materials. Let\u2019s explore!<\/p>\n<h3>Domain Name Endings<\/h3>\n<p class=\"import-Normal\">The domain name ending refers to the letters that follow the period at the end of a Web address (also called a url, or uniform resource locator). For example, <strong>.com, .<\/strong><strong>edu<\/strong><strong>,<\/strong> and <strong>.org<\/strong> are all domain name endings.<\/p>\n<p class=\"import-Normal\">Example of a Web address: www.cnn<strong>.com<\/strong><\/p>\n<p class=\"import-Normal\">Example of a domain name ending: <strong>.com<\/strong><\/p>\n<p class=\"import-Normal\">Different domain name endings refer to different kinds of websites and can be related to the quality of the site\u2019s material. Therefore, you have to examine them to decide whether they\u2019re reliable. Here are some examples:<\/p>\n<p class=\"import-Normal\"><strong>.com:<\/strong> a commercial or personal site. These are generally considered to be some of the least reliable sources because anyone can create one and they\u2019re typically used for either private blogs, web pages, and other personal uses or for commercial purposes and sales. So it is often difficult to know if it is reliable. <strong>(CRAP+ \/\u2212)<\/strong><\/p>\n<p class=\"import-Normal\"><strong>.org:<\/strong> these used to belong solely to non-profit sites, such as The American Cancer Society. But these days, anyone can purchase and use a .org site for any purpose. Thus the content on a .org site may vary widely in terms of its authority. <strong>(CRAP +\/\u2212)<\/strong><\/p>\n<p class=\"import-Normal\"><strong>.<\/strong><strong>edu<\/strong><strong>:<\/strong> American educational sites, usually maintained by colleges and universities but sometimes by high schools as well. These sites are considered to be very reliable. <strong>(CRAP+)<\/strong><\/p>\n<p class=\"import-Normal\"><strong>.<\/strong><strong>gov<\/strong> and <strong>.mil:<\/strong> government and military sites, maintained by the governments and the military. These sites are considered to be very reliable. (<strong>CRAP+)<\/strong><\/p>\n<p class=\"import-Normal\">Let\u2019s look at a couple of examples and see how they hold up to the <strong>CRAP <\/strong>method:<\/p>\n<p class=\"import-Normal\">The noted food journalist Michael Pollan uses a .com site, <a href=\"http:\/\/michaelpollan.com\/\">michaelpollan.com<\/a>, to host many of his writings. He\u2019s a respected writer and resource, and his .com site is a wonderful resource for anyone writing about food.<\/p>\n<ul>\n<li class=\"import-Normal\"><strong>C:<\/strong> Is it <strong>current<\/strong>? Yes, it is. He is continually adding new materials and updating the site.<\/li>\n<li class=\"import-Normal\"><strong>R: <\/strong>Is it <strong>reliable?<\/strong> Yes. Pollan uses sources and\/or provides source lists for his writings. His work is objective and fact-based.<\/li>\n<li class=\"import-Normal\"><strong>A:<\/strong> Is it <strong>authoritative<\/strong>? Yes. Pollan provides an extensive biography and a list of his publications and honours. His work is widely respected throughout the publishing and journalism communities, and his books have been published by some of our best-known publishing companies.<\/li>\n<li class=\"import-Normal\"><strong>P:<\/strong> What is its <strong>purpose<\/strong>? Pollan is a journalist who tries to share science-based information about food and the food industry. He seeks to inform, and he does this with the intention of wanting to make people\u2019s lives better. He is addressing a vast audience: the American people.<\/li>\n<\/ul>\n<p class=\"import-Normal\"><strong>Result?<\/strong> <strong>CRAP+<\/strong><\/p>\n<p class=\"import-Normal\">Let\u2019s try another one. The .org site, <a href=\"http:\/\/www.cellphonesafety.org\/\" target=\"_blank\" rel=\"noopener noreferrer\">cellphonesafety.org<\/a>\u00a0may appear, at first glance, to be a reliable site. But not all .org sites are reliable. Let\u2019s look closer:<\/p>\n<ul>\n<li class=\"import-Normal\"><strong>C:<\/strong> Is it <strong>current<\/strong>? Although the date at the bottom looks recent, an exploration of the site will show a reliance on articles that are outdated or lead to broken links. This is a problem, because a topic that changes as quickly as one like technology must rely on current and constantly updated materials. No\u2014we cannot say this is current.<\/li>\n<li class=\"import-Normal\"><strong>R: <\/strong>Is it <strong>reliable?<\/strong> The site does not provide a list of authors. Clicking \u201cAbout\u201d at the bottom of the page leads to a set of names that do not click through to the actual organizations\u2014a bad sign. Further, it says it was \u201ccreated by the National Consumer Advocacy Commission.\u201d But a Google search reveals that this organization doesn\u2019t exist! So we\u2019ll give \u201creliable\u201d a big NO.<\/li>\n<li class=\"import-Normal\"><strong>A:<\/strong> Is it <strong>authoritative<\/strong>? Again, this is a no. The materials used are not current, and many lead to broken links. The comments tend to use biased language and seem more focused on persuasion (or even manipulation) toward a certain view than on presenting facts.<\/li>\n<li class=\"import-Normal\"><strong>P:<\/strong> What is its <strong>purpose<\/strong>? The purpose seems to be to convince readers that there are no dangers or hazards associated with cell phone use. We certainly know there are several safety concerns such as road safety, and so again, this fails the test.<\/li>\n<\/ul>\n<p class=\"import-Normal\"><strong>Result?<\/strong> <strong>CRAP\u2212 <\/strong><\/p>\n<h3>Authors<\/h3>\n<p class=\"import-Normal\">In many cases, it\u2019s easy to find an author\u2019s name on an online site. Evaluate the author fully\u2014don\u2019t just assume they know what they\u2019re doing. For example,<\/p>\n<ul>\n<li class=\"import-Normal\">Do they have the right academic credentials or professional experience to back up their authority? For instance, someone who\u2019s spent their life as a short-order cook wouldn\u2019t be considered an authority on astronomy, nor would a PhD-level astronomer be considered an expert on the art of donut making.<\/li>\n<li class=\"import-Normal\">Have they published work in the field?<\/li>\n<li class=\"import-Normal\">Does a quick review of the topic or field suggest that they\u2019re a known expert in that area?<\/li>\n<\/ul>\n<p class=\"import-Normal\">Sometimes pages will list an author\u2019s <span style=\"background-color: #ffffff\"><a class=\"glossary-term\" aria-haspopup=\"dialog\" aria-describedby=\"definition\" href=\"#term_231_336\">bio<\/a>*, <a class=\"glossary-term\" aria-haspopup=\"dialog\" aria-describedby=\"definition\" href=\"#term_231_335\">r\u00e9sum\u00e9<\/a>**, or <a class=\"glossary-term\" aria-haspopup=\"dialog\" aria-describedby=\"definition\" href=\"#term_231_320\">curriculum vitae (CV)<\/a>*** <\/span>on the site, allowing you to find out more about their education, work, and publication history. You can always do a Web search to find out more about them.<\/p>\n<p class=\"import-Normal\">*A \u201cbio\u201d (biographical sketch) is a short piece of information about the author and their life, often highlighting unique or interesting events\u2014especially those relevant to the piece they\u2019ve just written.<\/p>\n<p class=\"import-Normal\">**A r\u00e9sum\u00e9 is a short listing of a person\u2019s education, qualifications, and relevant job skills. R\u00e9sum\u00e9s are typically used when applying for a job. They are usually 1-2 pages long.<\/p>\n<p class=\"import-Normal\">***A curriculum vitae (CV) is like a r\u00e9sum\u00e9 on steroids. Where a r\u00e9sum\u00e9 tends to be limited in scope, a CV is a comprehensive listing of one person\u2019s lifetime educational accomplishments and honours, professional memberships, employment, and accomplishments (including publications, lectureships, conference participations, and so forth). These may be dozens of pages in length!<\/p>\n<p class=\"import-Normal\">Sometimes an online site will look good but won\u2019t show an author\u2019s name. Does that mean you shouldn\u2019t trust the site? Not necessarily.<\/p>\n<p class=\"import-Normal\">Many sites employ a staff of writers or freelance writers to create content on the site but don\u2019t list the author\u2019s name. For example, the National Institute of Health\u2019s information page about headaches lists no authors. Scroll to the page bottom, and you\u2019ll see the page was \u201cprepared by: Office of Communications and Public Liaison.\u201d However, the NIH is a highly respected national institution, and their site is full of information that absolutely meets our <strong>CRAP<\/strong> criteria. They list no authors, but they point to the information&#8217;s origin, and we can be confident that they are relying on strong writers for their material. Is this a useful site? Absolutely.<\/p>\n<p class=\"import-Normal\"><a class=\"glossary-term\" aria-haspopup=\"dialog\" aria-describedby=\"definition\" href=\"#term_231_334\">Periodical<\/a>* sites may post articles that don\u2019t credit an author. Many of these sites have their own department of <a class=\"glossary-term\" aria-haspopup=\"dialog\" aria-describedby=\"definition\" href=\"#term_231_333\">journalists<\/a>**, writers, and <a class=\"glossary-term\" aria-haspopup=\"dialog\" aria-describedby=\"definition\" href=\"#term_231_332\">freelance writers<\/a>*** who create their content; these writers are often not credited individually.<\/p>\n<p class=\"import-Normal\">*A periodical is anything that is printed on a regular schedule (i.e., periodically). Periodicals include newspapers, magazines, journals, zines, and more.<\/p>\n<p class=\"import-Normal\">**A journalist is a skilled writer who has completed a college bachelor\u2019s degree in journalism. Journalistic writing follows a specific style that is fact-based and objective.<\/p>\n<p class=\"import-Normal\">***A freelance writer is a professional writer who is hired and assigned to write specific stories or articles. Freelancers may not be experts in subjects they\u2019re assigned to write about, but they are skilled researchers, enabling them to write about varied topics.<\/p>\n<h3>Information\/Page Date<\/h3>\n<p class=\"import-Normal\">You\u2019ll want to check to see if the material you\u2019re looking at has a date. As a general rule, the more current the date on the material, the better\u2014especially if you\u2019re discussing something that undergoes near-constant change, like politics, science, or technology.<\/p>\n<p class=\"import-Normal\">But sometimes, information can be dated and still be useful. For instance, if I was writing a paper about organic gardening, I might be interested in some of <a href=\"http:\/\/wn.rsarchive.org\/Lectures\/GA327\/English\/BDA1958\/19240607p01.html\">Dr. Rudolph Steiner\u2019s original lectures on biodynamic farming<\/a>. These can be found on the Rudolph Steiner Archive and eLibrary. They date back to the 1920s, but their content is still considered useful and informative by many farmers <strong>(CRAP+)<\/strong>. This example shows how important it is to consider date when evaluating a source.<\/p>\n<p class=\"import-Normal\">Sometimes, you won\u2019t find any date on the material. Again, you\u2019ll need to evaluate this in terms of the strength of the rest of the page. Scrolling to the bottom of a web page will often reveal a \u201clast update\u201d date at the bottom, and this can help your decision process. If you can\u2019t locate any dates on the material and the website hasn\u2019t been updated in years, you should probably find a better source.<\/p>\n<h3>Other Points to Check<\/h3>\n<p class=\"import-Normal\">Consider the visual layout and appeal of the page:<\/p>\n<ul>\n<li class=\"import-Normal\">Does it look modern <strong>(CRAP+)<\/strong> or dated <strong>(CRAP\u2212<\/strong><strong>)<\/strong> (i.e. as if someone hasn\u2019t updated it in years)?<\/li>\n<li class=\"import-Normal\">Are there lots of advertisements or direct attempts to sell products? <strong>(CRAP\u2212)<\/strong><\/li>\n<li class=\"import-Normal\">Are there pop-ups that interfere with navigating or reading the page? <strong>(CRAP\u2212)<\/strong><\/li>\n<\/ul>\n<p class=\"import-Normal\">And take a look at the page content:<\/p>\n<ul>\n<li class=\"import-Normal\">Are the articles or content well written and carefully proofread? Do they \u201csound\u201d authoritative and feel reliable? <strong>(CRAP+)<\/strong><\/li>\n<li class=\"import-Normal\">Do articles include links to other materials or links to credible and\/or reliable source materials? <strong>(CRAP+)<\/strong> Has content been carefully edited, or can you detect lots of errors? <strong>(CRAP\u2212)<\/strong><\/li>\n<li class=\"import-Normal\">Is the language smart and objective? <strong>(CRAP+) <\/strong>Or does it include biased language, slang, or frankly rude or negative words? <strong>(CRAP\u2212) <\/strong>For example, let\u2019s imagine you were researching a question of why people buy beverages in single-use plastic bottles.\u00a0<strong>An objective, fact-based statement<\/strong>: Studies show that many people buy beverages in single-use plastic bottles because the bottles are convenient, easy to carry, and available just about anywhere.\u00a0<strong>A biased, non-factual statement<\/strong>: Let\u2019s face it\u2014most people who buy single-use plastic bottles are just too lazy to carry reusable bottles. Or they just don\u2019t care if they single-highhandedly destroy the environment.<\/li>\n<\/ul>\n<p><strong>Video: <\/strong>The CRAP Test for Evaluating Websites\u00a0 (length 5:45)<\/p>\n<p><iframe loading=\"lazy\" id=\"oembed-1\" title=\"The CRAP Test for Evaluating Websites\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/Wpjr35uNnWE?start=159&#38;feature=oembed\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<h3>Look in the Right Places<\/h3>\n<p class=\"import-Normal\">Start your search in the right place. When looking for a specific piece of evidence, don&#8217;t just automatically type a word into Google: instead, ask yourself, \u201cWhat\u2019s the best place I might find this?\u201d While thinking about the subject, consider the persons or organizations that are considered experts on the topic, and try beginning a search with those names. For instance, if you wanted to answer a question about spaceflight, you might think of starting with NASA.<\/p>\n<p class=\"import-Normal\">If you begin in the right place, you\u2019re more likely to find useful information right away, and it\u2019s more likely to be credible. Likewise, try and find the best human sources as well. With a little research on your topic, you can identify the big names in the field.<\/p>\n<p class=\"import-Normal\">Don\u2019t always start by turning to the internet and Google. Yes, this may be the easiest way to go, but is it always the best? No\u2014not usually. It is better to start with sites that you know will carry reliable information. Choose <a href=\"http:\/\/scholar.google.com\">Google Scholar<\/a> over a typical Google search. Google Scholar is a web search engine that focuses on scholarly literature and includes peer-reviewed online academic journals, books, conference papers, dissertations, technical reports, and more. You are far more likely to find a good credible source here than in a general Google search.<\/p>\n<p class=\"import-Normal\">Visit your college library, or search it electronically. Read textbooks or periodicals. Seek out human experts. Put your hands on your topic, if you can, by diving into it in a personal way. Try making an observation, conducting a survey, or interviewing a subject. In a recent research writing class, a student writing about Starbucks&#8217;s business practices actually drove to company headquarters in Seattle and interviewed a top executive. Another student\u2014this one investigating the Ebola virus\u2014met with two local microbiologists, while a third student researching the geology of Crater Lake went on a weekend outing to experience the national park &#8220;up close and personal&#8221;.<\/p>\n<p class=\"import-Normal\">Practice these strategies when you evaluate sources and websites, and you should be able to find strong materials that will boost your college work.<\/p>\n<hr \/>\n<p class=\"import-Normal\"><img loading=\"lazy\" decoding=\"async\" class=\"icon alignnone\" src=\"https:\/\/opentextbc.ca\/accessibilitytoolkit\/wp-content\/uploads\/sites\/317\/2020\/09\/Pro_Tip_Icon.png\" alt=\"Pro tip\" width=\"125\" height=\"91\" \/>Whenever you identify a good printed source\u2014book, journal, etc.\u2014go to the end of it and read the bibliography. Voila: a brand new list of potential source materials!<\/p>\n<hr \/>\n<div class=\"textbox textbox--exercises\">\n<header class=\"textbox__header\">\n<p class=\"textbox__title\">Exercise: Evaluating a Website<\/p>\n<\/header>\n<div class=\"textbox__content\">\n<p class=\"import-Normal\">Part 1: Consider what you&#8217;ve just learned about currency, reliability, accuracy, and purpose or point of view to help you evaluate the academic merit of a source.<\/p>\n<p class=\"import-Normal\">Keep these qualities in mind as you explore one (or more) of these sites.<\/p>\n<ul>\n<li class=\"import-Normal\"><a href=\"http:\/\/www.improbable.com\/airchives\/classical\/cat\/cat.html\" target=\"_blank\" rel=\"noopener noreferrer\">Feline Reactions to Bearded Men<\/a> (found at www.improbable.com)<\/li>\n<li class=\"import-Normal\"><a href=\"http:\/\/zapatopi.net\/afdb\/\" target=\"_blank\" rel=\"noopener noreferrer\">Aluminum Foil Deflector Beanie<\/a> (found at\u00a0zapatopi.net)<\/li>\n<li class=\"import-Normal\"><a href=\"http:\/\/www.dhmo.org\/\">Dihydrogen Monoxide Research Division<\/a> (found at www.dhmo.org)<\/li>\n<\/ul>\n<p class=\"import-Normal\">Part 2: Answer and consider the following.<\/p>\n<ol>\n<li class=\"import-Normal\">What was your first impression when you first glanced at the site? Why did you have this impression?<\/li>\n<li class=\"import-Normal\">Explore the site a little\u2014clicking links, reading content, looking for authors and dates and so forth. Did your opinion change? Why? What did you discover? Would you rely on the site for your college work? Does it meet the <strong>CRAP<\/strong> test?<\/li>\n<\/ol>\n<p>Answers<\/p>\n<p>Hopefully you found that <em>none<\/em> of those sites passed the CRAP test. But likely you had fun reading through them at least. As you evaluate websites in the future, remember these examples and be sure to explore the sites carefully as you decide whether or not they are reliable.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"why-is-information-literacy-important?\">\n<h2>\u201cHard Copy\u201d Periodicals<\/h2>\n<p class=\"import-Normal\">Follow the same guidelines given above for finding strong Web materials. Look at the author, date, and the material itself. Consider the publication itself: a mainstream, respected newspaper or magazine\u2014like <em>The New York Times, Washington Post,<\/em> or <em>The Atlantic<\/em>\u2014more or less automatically meets our <strong>CRAP <\/strong> test, while smaller or local publications may require a detailed evaluation.<\/p>\n<h2>Wikipedia and Other Open Encyclopedias<\/h2>\n<p>A <a class=\"glossary-term\" aria-haspopup=\"dialog\" aria-describedby=\"definition\" href=\"#term_231_331\">wiki<\/a> is a website that functions as a public, open encyclopedia or collection of information. The best known of these is Wikipedia. Wiki sources typically can be created and edited by anyone. The best part of wikis is their openness, along with the fact that people collaborate to create them. The worst part is that wikis can be created and edited by anyone\u2014including people who have no business doing so or, even worse, who intentionally enter false or defamatory information.<\/p>\n<p class=\"import-Normal\">As a rule, Wikipedia and other \u201dwiki&#8221; sources are not considered to be acceptable sources for college work.<\/p>\n<p class=\"import-Normal\">Why not?<\/p>\n<p class=\"import-Normal\">The beauty of Wikipedia is its egalitarianism: it&#8217;s billed as a public encyclopedia for everyone. The problem with this is that anyone can create a Wikipedia entry, and likewise, anyone can edit the entries. Unfortunately, &#8220;anyone&#8221; is usually not an authority in the field. Remember, we\u2019re looking for sources that meet the <strong>CRAP<\/strong> criteria and that are written by people with degrees, education, and\/or expertise in the field. Wikipedia doesn\u2019t follow this model, and so we don\u2019t rely on it as a reliable source.<\/p>\n<p class=\"import-Normal\">But now that I\u2019ve told you not to use Wikipedia, be aware that sometimes a teacher may ask you to use Wikipedia for a specific purpose. In that case, they\u2019ll explain why they\u2019re asking you to use it and how you should proceed.<\/p>\n<p>Also, consider this: studies have shown that the information in Wikipedia is, in most cases, as accurate as that from standard encyclopedias (Taraborelli; Terdimann). Yet despite these findings, two problems remain:<\/p>\n<ol>\n<li class=\"import-Normal\">As discussed above, Wiki entries can be made and edited by anyone. <strong>(CRAP\u2212)<\/strong><\/li>\n<li class=\"import-Normal\">There are multiple instances of Wikipedia entries being changed as a \u201cjoke\u201d or to defame or damage a source\u2019s credibility. <strong style=\"text-align: initial;font-size: 14pt\">(CRAP\u2212)<\/strong><\/li>\n<\/ol>\n<p class=\"import-Normal\">These problems once again point out why we don\u2019t rely on Wikipedia for academic work.<\/p>\n<p class=\"import-Normal\">Wikipedia, however, has two great features that you can use right away:<\/p>\n<ol>\n<li class=\"import-Normal\">Most entries have long lists of source materials at the bottom of each topic page. Many of these listed materials will be useful when you\u2019re doing research, or at least will aim you in a sound direction.<\/li>\n<li class=\"import-Normal\">Wikipedia can be a great place to start learning more about a topic. Just remember that it is a springboard\u2014not a reliable source itself.<\/li>\n<\/ol>\n<p class=\"import-Normal\">In addition to not using Wikipedia as an academic source, you should also avoid DotDash\u00a0(formerly\u00a0About.com), Yahoo! Answers, eHow, and other similar public information sites. If you have questions about using these sources, discuss this with your instructor.<\/p>\n<div class=\"textbox textbox--exercises\">\n<header class=\"textbox__header\">\n<p class=\"textbox__title\">Exercise: Researching Information<\/p>\n<\/header>\n<div class=\"textbox__content\">\n<p>You will find and evaluate a few reference sources for a topic of your choice.<\/p>\n<ol>\n<li>Pick a topic to research. Here are a few ideas: misogyny, racism, anxiety, bipolar disorder, the benefits of exercise on the brain, the Keto diet, climate change. Choose one of these or one of your own ideas.<\/li>\n<li>Find a number of sources where you found information about your topic (about 3-5 sources). Record the sources.<\/li>\n<li>Evaluate the sources using the CRAP test. Did any of your sources pass the CRAP test? If not, keep looking until you find one or two sources that do. Record the sources that did and didn&#8217;t pass the CRAP test and the reasons why.<\/li>\n<\/ol>\n<\/div>\n<\/div>\n<\/div>\n<hr \/>\n<h3>Text Attributions<\/h3>\n<p>This chapter is a remix of the following chapters:<\/p>\n<ul>\n<li>&#8220;<a href=\"https:\/\/openoregon.pressbooks.pub\/wrd\/chapter\/learning-about-plagiarism\/\">Learning About Plagiarism and Guidelines for Using Information<\/a>,&#8221; &#8220;<a href=\"https:\/\/openoregon.pressbooks.pub\/wrd\/chapter\/why-is-information-literacy-important\/\">Why is Information Literacy Important?<\/a>, and &#8220;<a href=\"https:\/\/openoregon.pressbooks.pub\/wrd\/chapter\/finding-quality-texts\/\">Finding Quality Texts<\/a>&#8221;\u00a0 in <em>The Word on College Reading and Writing <\/em>by Carol Burnell, Jaime Wood, Monique Babin, Susan Pesznecker, and Nicole Rosevear. Adapted by Mary Shier. <a class=\"internal\" href=\"https:\/\/creativecommons.org\/licenses\/by-nc\/4.0\/\">CC BY-NC<\/a>.<\/li>\n<\/ul>\n<h3>Video Attributions<\/h3>\n<ul>\n<li>&#8220;<a class=\"internal\" href=\"https:\/\/www.youtube.com\/watch?time_continue=159&amp;v=Wpjr35uNnWE&amp;feature=emb_logo\">The CRAP Test for Evaluating Websites<\/a>&#8221; by Stephanie Stephens. Standard YouTube licence.<\/li>\n<\/ul>\n<div class=\"glossary\"><span class=\"screen-reader-text\" id=\"definition\">definition<\/span><template id=\"term_231_336\"><div class=\"glossary__definition\" role=\"dialog\" data-id=\"term_231_336\"><div tabindex=\"-1\"><p>Biographical sketch (bio) is a short writing about the author and their life, often highlighting unique or interesting events as well as notable accomplishments in their work.<\/p>\n<\/div><button><span aria-hidden=\"true\">&times;<\/span><span class=\"screen-reader-text\">Close definition<\/span><\/button><\/div><\/template><template id=\"term_231_335\"><div class=\"glossary__definition\" role=\"dialog\" data-id=\"term_231_335\"><div tabindex=\"-1\"><p>a brief (often 1-2 pages) account of a person\u2019s education, work experience, and qualifications, typically sent with a job application. A longer version of the r\u00e9sum\u00e9 is the curriculum vitae, often called the CV.<\/p>\n<\/div><button><span aria-hidden=\"true\">&times;<\/span><span class=\"screen-reader-text\">Close definition<\/span><\/button><\/div><\/template><template id=\"term_231_320\"><div class=\"glossary__definition\" role=\"dialog\" data-id=\"term_231_320\"><div tabindex=\"-1\"><p>A lifelong account of a person\u2019s education, awards and honors, conferences and presentations, publications, professional memberships, employment, and so forth. A CV may be dozens of pages long; it doesn\u2019t attempt to be brief\u2014as would a r\u00e9sum\u00e9; rather, it is an encyclopedic collect of a person\u2019s accomplishments.<\/p>\n<\/div><button><span aria-hidden=\"true\">&times;<\/span><span class=\"screen-reader-text\">Close definition<\/span><\/button><\/div><\/template><template id=\"term_231_334\"><div class=\"glossary__definition\" role=\"dialog\" data-id=\"term_231_334\"><div tabindex=\"-1\"><p>a publication that is printed on a regular schedule (i.e., periodically). Periodicals include newspapers, magazines, journals, and more. Periodical titles should always be italicized in your academic writing.<\/p>\n<\/div><button><span aria-hidden=\"true\">&times;<\/span><span class=\"screen-reader-text\">Close definition<\/span><\/button><\/div><\/template><template id=\"term_231_333\"><div class=\"glossary__definition\" role=\"dialog\" data-id=\"term_231_333\"><div tabindex=\"-1\"><p>a skilled writer who has completed a college bachelor\u2019s degree in journalism. Journalistic writing follows a specific style that is fact-based and objective. Journalists subscribe to codes of ethics and behavior in terms of creating factual, verified, and unbiased writing.<\/p>\n<\/div><button><span aria-hidden=\"true\">&times;<\/span><span class=\"screen-reader-text\">Close definition<\/span><\/button><\/div><\/template><template id=\"term_231_332\"><div class=\"glossary__definition\" role=\"dialog\" data-id=\"term_231_332\"><div tabindex=\"-1\"><p>a professional writer who is hired and assigned to write specific stories or articles. Freelancers may not be experts in subjects they\u2019re assigned to write about, but they are skilled researchers, enabling them to write about varied topics.<\/p>\n<\/div><button><span aria-hidden=\"true\">&times;<\/span><span class=\"screen-reader-text\">Close definition<\/span><\/button><\/div><\/template><template id=\"term_231_331\"><div class=\"glossary__definition\" role=\"dialog\" data-id=\"term_231_331\"><div tabindex=\"-1\"><p>a website that functions as a public, open encyclopedia or collection of information.<\/p>\n<\/div><button><span aria-hidden=\"true\">&times;<\/span><span class=\"screen-reader-text\">Close definition<\/span><\/button><\/div><\/template><\/div>","protected":false},"author":90,"menu_order":2,"template":"","meta":{"pb_show_title":"on","pb_short_title":"","pb_subtitle":"","pb_authors":[],"pb_section_license":""},"chapter-type":[],"contributor":[],"license":[],"class_list":["post-231","chapter","type-chapter","status-publish","hentry"],"part":225,"_links":{"self":[{"href":"https:\/\/opentextbc.ca\/studentsuccess\/wp-json\/pressbooks\/v2\/chapters\/231","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/opentextbc.ca\/studentsuccess\/wp-json\/pressbooks\/v2\/chapters"}],"about":[{"href":"https:\/\/opentextbc.ca\/studentsuccess\/wp-json\/wp\/v2\/types\/chapter"}],"author":[{"embeddable":true,"href":"https:\/\/opentextbc.ca\/studentsuccess\/wp-json\/wp\/v2\/users\/90"}],"version-history":[{"count":2,"href":"https:\/\/opentextbc.ca\/studentsuccess\/wp-json\/pressbooks\/v2\/chapters\/231\/revisions"}],"predecessor-version":[{"id":339,"href":"https:\/\/opentextbc.ca\/studentsuccess\/wp-json\/pressbooks\/v2\/chapters\/231\/revisions\/339"}],"part":[{"href":"https:\/\/opentextbc.ca\/studentsuccess\/wp-json\/pressbooks\/v2\/parts\/225"}],"metadata":[{"href":"https:\/\/opentextbc.ca\/studentsuccess\/wp-json\/pressbooks\/v2\/chapters\/231\/metadata\/"}],"wp:attachment":[{"href":"https:\/\/opentextbc.ca\/studentsuccess\/wp-json\/wp\/v2\/media?parent=231"}],"wp:term":[{"taxonomy":"chapter-type","embeddable":true,"href":"https:\/\/opentextbc.ca\/studentsuccess\/wp-json\/pressbooks\/v2\/chapter-type?post=231"},{"taxonomy":"contributor","embeddable":true,"href":"https:\/\/opentextbc.ca\/studentsuccess\/wp-json\/wp\/v2\/contributor?post=231"},{"taxonomy":"license","embeddable":true,"href":"https:\/\/opentextbc.ca\/studentsuccess\/wp-json\/wp\/v2\/license?post=231"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}