{"id":113,"date":"2022-03-02T12:44:27","date_gmt":"2022-03-02T17:44:27","guid":{"rendered":"https:\/\/opentextbc.ca\/studentsuicideawareness\/back-matter\/quick-reference-responding-to-someone-in-crisis\/"},"modified":"2022-03-02T12:44:27","modified_gmt":"2022-03-02T17:44:27","slug":"quick-reference-responding-to-someone-in-crisis","status":"publish","type":"back-matter","link":"https:\/\/opentextbc.ca\/studentsuicideawareness\/back-matter\/quick-reference-responding-to-someone-in-crisis\/","title":{"raw":"Appendix 1: Quick Reference: Responding to Students in Crisis","rendered":"Appendix 1: Quick Reference: Responding to Students in Crisis"},"content":{"raw":"<div class=\"textbox\">\n\nHandout 1 is a quick reference guide on responding to students in crisis. The handout lists provincial mental health and suicide crisis lines and provides space for facilitators or participants to fill in the contact information for on-campus supports. The handout also includes information on signs that someone may be suicidal, and information on how to respond and refer a student so they get the help they need.\n\nDownload <a class=\"external\" href=\"https:\/\/opentextbc.ca\/peersupport\/wp-content\/uploads\/sites\/392\/2022\/03\/Handout-1-Responding-to-Students-in-Crisis.pdf\">Handout 1: Quick Reference: Responding to Students in Crisis [PDF]<\/a>.\n\n<\/div>\n<div class=\"h5p\">\n<h1>On-Campus and Community Resources<\/h1>\nCampus Security:\u00a0<span style=\"text-decoration: underline;\" aria-label=\"\u201dblank\u201d\"> \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/span>\n\nCounselling Services:\u00a0<span style=\"text-decoration: underline;\" aria-label=\"\u201dblank\u201d\"> \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/span>\n\nIndigenous Services:\u00a0<span style=\"text-decoration: underline;\" aria-label=\"\u201dblank\u201d\"> \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/span>\n\nInternational Student Services: <span style=\"text-decoration: underline;\" aria-label=\"\u201dblank\u201d\"> \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/span>\n\nAccessible Services: <span style=\"text-decoration: underline;\" aria-label=\"\u201dblank\u201d\"> \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/span>\n\nStudent Services: <span style=\"text-decoration: underline;\" aria-label=\"\u201dblank\u201d\"> \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/span>\n\nPride Centre: <span style=\"text-decoration: underline;\" aria-label=\"\u201dblank\u201d\"> \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/span>\n\nHealth Services: <span style=\"text-decoration: underline;\" aria-label=\"\u201dblank\u201d\"> \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/span>\n\nFinancial Aid: <span style=\"text-decoration: underline;\" aria-label=\"\u201dblank\u201d\"> \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/span>\n\nSexualized Violence Support: <span style=\"text-decoration: underline;\" aria-label=\"\u201dblank\u201d\"> \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/span>\n\nEquity and Human Rights: <span style=\"text-decoration: underline;\" aria-label=\"\u201dblank\u201d\"> \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/span>\n\nDean, Chair, or Supervisor: <span style=\"text-decoration: underline;\" aria-label=\"\u201dblank\u201d\"> \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/span>\n<h2>If You\u2019re Concerned for a Student\u2019s Immediate Safety<\/h2>\nIf it\u2019s an emergency situation, call <strong>911<\/strong> and then contact campus security (if the person is on campus). If the student is not on campus, call 911 and tell the operator the student\u2019s current location as soon as possible.\n<h2>Mental Health and Suicide Crisis Lines<\/h2>\nIf you or someone you know needs immediate help, call one of the numbers below:\n<ul>\n \t<li><strong>1-800-SUICIDE<\/strong> or <strong>1-800-784-2433<\/strong>. If you are considering suicide or are concerned about someone who may be. <a href=\"https:\/\/crisiscentre.bc.ca\">https:\/\/crisiscentre.bc.ca<\/a><\/li>\n \t<li><strong>Here2Talk: 1-877-857-3397<\/strong>. A 24-hour phone and chat counselling support service for B.C. post-secondary students. <a href=\"https:\/\/here2talk.ca\">https:\/\/here2talk.ca<\/a><\/li>\n \t<li><strong>Mental Health Support Line.<\/strong> 310-6789 (no need for area code)<\/li>\n \t<li><strong>KUU-US Crisis Line: 1-800-588-8717<\/strong>. A 24-hour crisis line for Indigenous people in B.C. <a href=\"https:\/\/www.kuu-uscrisisline.com\">https:\/\/www.kuu-uscrisisline.com<\/a><\/li>\n<\/ul>\n<h1>Recognize, Respond, Refer<\/h1>\n<h2>Where Do I Start?<\/h2>\nYou may be the first person to see the signs that another student is in distress. If you are concerned about this person, don\u2019t let uncertainty stop you. You are a vital link to connect them with the best resources. Begin by recognizing signs that someone may be in distress or considering suicide.\n<h2>Signs That Someone May Be Considering Suicide<\/h2>\n<ul>\n \t<li>Significant changes in behaviour and performance (e.g., uncharacteristically poor academic performance, temperament changes, anger, sadness).<\/li>\n \t<li>Changes in physical appearance.<\/li>\n \t<li>Isolation or social withdrawal (e.g., previously involved student stops attending classes).<\/li>\n \t<li>Signs of excessive substance use.<\/li>\n \t<li>Expressed feelings of hopelessness or despair or behaviours that indicate a likelihood of harm to self (e.g., suicidal thoughts, verbal, written, or creative work that includes plans to harm self. (\u201cThe world would be better off without me.\u201d \u201cI think I should end it all.\u201d \u201cNothing will ever change. I give up.\u201d)<\/li>\n \t<li>Talking about suicide or having a plan for suicide.<\/li>\n<\/ul>\n<em>When talking with someone in crisis, take the time to carefully observe, reflect, and identify whether you think there is reason for concern, and respond calmly. The most important information you can convey to another person is that you care and they matter<\/em><em>.<\/em>\n<h1>Tips for Supporting Others<\/h1>\n<ul>\n \t<li>Speak with the person directly and in a comfortable, safe setting.<\/li>\n \t<li>Be specific about the behaviour you have observed, and don\u2019t be afraid to express concern. Use objective, non-judgmental language. (\u201cI noticed\u2026\u201d \u201cI might be way off base, but when you said\u2026\u201d)<\/li>\n \t<li>Stay calm and listen carefully. Acknowledge how the person is feeling and let them know you want to help. Take their concerns seriously.<\/li>\n \t<li>If appropriate, ask directly if they are thinking of suicide. (\u201cAre you feeling so bad that you\u2019re considering suicide?\u201d) If they say they are thinking of suicide, consider the risk. (\u201cHow often are you thinking about this?\u201d \u201cDo you have a plan?\u201d)<\/li>\n \t<li>Ask if they have any personal supports or if they\u2019ve talked to anyone else about how they are feeling.<\/li>\n \t<li>Make a referral. Let them know about supports on and off campus and that seeking help is a sign of strength and courage. (\u201cWe need extra help. I want to connect you with someone who can help keep you safe.\u201d \u201cWould you like to call counselling services together and book an appointment?\u201d)<\/li>\n \t<li>If you\u2019re not sure what to do, contact campus security, counselling services, or student services. You don\u2019t have to do this alone.<\/li>\n \t<li>Know your boundaries and take care of yourself. Don\u2019t feel it\u2019s your responsibility to solve someone else\u2019s problems on your own. Ask for help.<\/li>\n<\/ul>\n<h1>Connecting Students with Resources<\/h1>\n<h2>You are very concerned about another student<\/h2>\nIf the person\u2019s behaviour is uncharacteristic or there are significant changes:\n<ul>\n \t<li>Speak with the person in a comfortable and safe setting.<\/li>\n \t<li>Be specific about the behaviour you\u2019ve observed. Stay calm and listen carefully.<\/li>\n \t<li>If appropriate, ask the student directly if they are thinking about suicide.<\/li>\n \t<li>Make a referral. Tell them about supports on and off campus.<\/li>\n \t<li>If you are unsure of what to do, seek advice.<\/li>\n<\/ul>\nHelp them connect with on-campus resources such as:\n<ul>\n \t<li>Counselling services<\/li>\n \t<li>Student services<\/li>\n \t<li>Campus security<\/li>\n \t<li>Or help them contact a mental health or crisis line (see above for full list of services)<\/li>\n<\/ul>\n<h2>You are concerned for the student's immediate safety<\/h2>\nIf the person\u2019s behaviour is a risk to themselves or others (e.g., they have taken pills or are experiencing psychosis), get help immediately:\n<ul>\n \t<li>Call 911, and then call campus security (if the person is on campus).<\/li>\n \t<li>Stay with the person (either in person or online) until you know they have help.<\/li>\n<\/ul>\n<h1>Support for You<\/h1>\nHelping someone in crisis can affect your personal well-being. Once the person is supported, ensure that you are also supported. Talk to a colleague, friend, counsellor, Elder, or supervisor to debrief. If you feel overwhelmed and need professional support, contact a counsellor.\n\n<\/div>","rendered":"<div class=\"textbox\">\n<p>Handout 1 is a quick reference guide on responding to students in crisis. The handout lists provincial mental health and suicide crisis lines and provides space for facilitators or participants to fill in the contact information for on-campus supports. The handout also includes information on signs that someone may be suicidal, and information on how to respond and refer a student so they get the help they need.<\/p>\n<p>Download <a class=\"external\" href=\"https:\/\/opentextbc.ca\/peersupport\/wp-content\/uploads\/sites\/392\/2022\/03\/Handout-1-Responding-to-Students-in-Crisis.pdf\">Handout 1: Quick Reference: Responding to Students in Crisis [PDF]<\/a>.<\/p>\n<\/div>\n<div class=\"h5p\">\n<h1>On-Campus and Community Resources<\/h1>\n<p>Campus Security:\u00a0<span style=\"text-decoration: underline;\" aria-label=\"\u201dblank\u201d\"> \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/span><\/p>\n<p>Counselling Services:\u00a0<span style=\"text-decoration: underline;\" aria-label=\"\u201dblank\u201d\"> \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/span><\/p>\n<p>Indigenous Services:\u00a0<span style=\"text-decoration: underline;\" aria-label=\"\u201dblank\u201d\"> \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/span><\/p>\n<p>International Student Services: <span style=\"text-decoration: underline;\" aria-label=\"\u201dblank\u201d\"> \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/span><\/p>\n<p>Accessible Services: <span style=\"text-decoration: underline;\" aria-label=\"\u201dblank\u201d\"> \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/span><\/p>\n<p>Student Services: <span style=\"text-decoration: underline;\" aria-label=\"\u201dblank\u201d\"> \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/span><\/p>\n<p>Pride Centre: <span style=\"text-decoration: underline;\" aria-label=\"\u201dblank\u201d\"> \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/span><\/p>\n<p>Health Services: <span style=\"text-decoration: underline;\" aria-label=\"\u201dblank\u201d\"> \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/span><\/p>\n<p>Financial Aid: <span style=\"text-decoration: underline;\" aria-label=\"\u201dblank\u201d\"> \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/span><\/p>\n<p>Sexualized Violence Support: <span style=\"text-decoration: underline;\" aria-label=\"\u201dblank\u201d\"> \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/span><\/p>\n<p>Equity and Human Rights: <span style=\"text-decoration: underline;\" aria-label=\"\u201dblank\u201d\"> \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/span><\/p>\n<p>Dean, Chair, or Supervisor: <span style=\"text-decoration: underline;\" aria-label=\"\u201dblank\u201d\"> \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/span><\/p>\n<h2>If You\u2019re Concerned for a Student\u2019s Immediate Safety<\/h2>\n<p>If it\u2019s an emergency situation, call <strong>911<\/strong> and then contact campus security (if the person is on campus). If the student is not on campus, call 911 and tell the operator the student\u2019s current location as soon as possible.<\/p>\n<h2>Mental Health and Suicide Crisis Lines<\/h2>\n<p>If you or someone you know needs immediate help, call one of the numbers below:<\/p>\n<ul>\n<li><strong>1-800-SUICIDE<\/strong> or <strong>1-800-784-2433<\/strong>. If you are considering suicide or are concerned about someone who may be. <a href=\"https:\/\/crisiscentre.bc.ca\">https:\/\/crisiscentre.bc.ca<\/a><\/li>\n<li><strong>Here2Talk: 1-877-857-3397<\/strong>. A 24-hour phone and chat counselling support service for B.C. post-secondary students. <a href=\"https:\/\/here2talk.ca\">https:\/\/here2talk.ca<\/a><\/li>\n<li><strong>Mental Health Support Line.<\/strong> 310-6789 (no need for area code)<\/li>\n<li><strong>KUU-US Crisis Line: 1-800-588-8717<\/strong>. A 24-hour crisis line for Indigenous people in B.C. <a href=\"https:\/\/www.kuu-uscrisisline.com\">https:\/\/www.kuu-uscrisisline.com<\/a><\/li>\n<\/ul>\n<h1>Recognize, Respond, Refer<\/h1>\n<h2>Where Do I Start?<\/h2>\n<p>You may be the first person to see the signs that another student is in distress. If you are concerned about this person, don\u2019t let uncertainty stop you. You are a vital link to connect them with the best resources. Begin by recognizing signs that someone may be in distress or considering suicide.<\/p>\n<h2>Signs That Someone May Be Considering Suicide<\/h2>\n<ul>\n<li>Significant changes in behaviour and performance (e.g., uncharacteristically poor academic performance, temperament changes, anger, sadness).<\/li>\n<li>Changes in physical appearance.<\/li>\n<li>Isolation or social withdrawal (e.g., previously involved student stops attending classes).<\/li>\n<li>Signs of excessive substance use.<\/li>\n<li>Expressed feelings of hopelessness or despair or behaviours that indicate a likelihood of harm to self (e.g., suicidal thoughts, verbal, written, or creative work that includes plans to harm self. (\u201cThe world would be better off without me.\u201d \u201cI think I should end it all.\u201d \u201cNothing will ever change. I give up.\u201d)<\/li>\n<li>Talking about suicide or having a plan for suicide.<\/li>\n<\/ul>\n<p><em>When talking with someone in crisis, take the time to carefully observe, reflect, and identify whether you think there is reason for concern, and respond calmly. The most important information you can convey to another person is that you care and they matter<\/em><em>.<\/em><\/p>\n<h1>Tips for Supporting Others<\/h1>\n<ul>\n<li>Speak with the person directly and in a comfortable, safe setting.<\/li>\n<li>Be specific about the behaviour you have observed, and don\u2019t be afraid to express concern. Use objective, non-judgmental language. (\u201cI noticed\u2026\u201d \u201cI might be way off base, but when you said\u2026\u201d)<\/li>\n<li>Stay calm and listen carefully. Acknowledge how the person is feeling and let them know you want to help. Take their concerns seriously.<\/li>\n<li>If appropriate, ask directly if they are thinking of suicide. (\u201cAre you feeling so bad that you\u2019re considering suicide?\u201d) If they say they are thinking of suicide, consider the risk. (\u201cHow often are you thinking about this?\u201d \u201cDo you have a plan?\u201d)<\/li>\n<li>Ask if they have any personal supports or if they\u2019ve talked to anyone else about how they are feeling.<\/li>\n<li>Make a referral. Let them know about supports on and off campus and that seeking help is a sign of strength and courage. (\u201cWe need extra help. I want to connect you with someone who can help keep you safe.\u201d \u201cWould you like to call counselling services together and book an appointment?\u201d)<\/li>\n<li>If you\u2019re not sure what to do, contact campus security, counselling services, or student services. You don\u2019t have to do this alone.<\/li>\n<li>Know your boundaries and take care of yourself. Don\u2019t feel it\u2019s your responsibility to solve someone else\u2019s problems on your own. Ask for help.<\/li>\n<\/ul>\n<h1>Connecting Students with Resources<\/h1>\n<h2>You are very concerned about another student<\/h2>\n<p>If the person\u2019s behaviour is uncharacteristic or there are significant changes:<\/p>\n<ul>\n<li>Speak with the person in a comfortable and safe setting.<\/li>\n<li>Be specific about the behaviour you\u2019ve observed. Stay calm and listen carefully.<\/li>\n<li>If appropriate, ask the student directly if they are thinking about suicide.<\/li>\n<li>Make a referral. Tell them about supports on and off campus.<\/li>\n<li>If you are unsure of what to do, seek advice.<\/li>\n<\/ul>\n<p>Help them connect with on-campus resources such as:<\/p>\n<ul>\n<li>Counselling services<\/li>\n<li>Student services<\/li>\n<li>Campus security<\/li>\n<li>Or help them contact a mental health or crisis line (see above for full list of services)<\/li>\n<\/ul>\n<h2>You are concerned for the student&#8217;s immediate safety<\/h2>\n<p>If the person\u2019s behaviour is a risk to themselves or others (e.g., they have taken pills or are experiencing psychosis), get help immediately:<\/p>\n<ul>\n<li>Call 911, and then call campus security (if the person is on campus).<\/li>\n<li>Stay with the person (either in person or online) until you know they have help.<\/li>\n<\/ul>\n<h1>Support for You<\/h1>\n<p>Helping someone in crisis can affect your personal well-being. Once the person is supported, ensure that you are also supported. Talk to a colleague, friend, counsellor, Elder, or supervisor to debrief. If you feel overwhelmed and need professional support, contact a counsellor.<\/p>\n<\/div>\n","protected":false},"author":123,"menu_order":1,"template":"","meta":{"pb_show_title":"on","pb_short_title":"","pb_subtitle":"","pb_authors":[],"pb_section_license":""},"back-matter-type":[],"contributor":[],"license":[],"class_list":["post-113","back-matter","type-back-matter","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/opentextbc.ca\/studentsuicideawareness\/wp-json\/pressbooks\/v2\/back-matter\/113","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/opentextbc.ca\/studentsuicideawareness\/wp-json\/pressbooks\/v2\/back-matter"}],"about":[{"href":"https:\/\/opentextbc.ca\/studentsuicideawareness\/wp-json\/wp\/v2\/types\/back-matter"}],"author":[{"embeddable":true,"href":"https:\/\/opentextbc.ca\/studentsuicideawareness\/wp-json\/wp\/v2\/users\/123"}],"version-history":[{"count":0,"href":"https:\/\/opentextbc.ca\/studentsuicideawareness\/wp-json\/pressbooks\/v2\/back-matter\/113\/revisions"}],"metadata":[{"href":"https:\/\/opentextbc.ca\/studentsuicideawareness\/wp-json\/pressbooks\/v2\/back-matter\/113\/metadata\/"}],"wp:attachment":[{"href":"https:\/\/opentextbc.ca\/studentsuicideawareness\/wp-json\/wp\/v2\/media?parent=113"}],"wp:term":[{"taxonomy":"back-matter-type","embeddable":true,"href":"https:\/\/opentextbc.ca\/studentsuicideawareness\/wp-json\/pressbooks\/v2\/back-matter-type?post=113"},{"taxonomy":"contributor","embeddable":true,"href":"https:\/\/opentextbc.ca\/studentsuicideawareness\/wp-json\/wp\/v2\/contributor?post=113"},{"taxonomy":"license","embeddable":true,"href":"https:\/\/opentextbc.ca\/studentsuicideawareness\/wp-json\/wp\/v2\/license?post=113"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}