{"id":43,"date":"2022-01-26T19:24:11","date_gmt":"2022-01-27T00:24:11","guid":{"rendered":"https:\/\/opentextbc.ca\/workintegratedlearning\/part\/interview-skills\/"},"modified":"2022-07-14T19:16:39","modified_gmt":"2022-07-14T23:16:39","slug":"interview-skills","status":"publish","type":"part","link":"https:\/\/opentextbc.ca\/workintegratedlearning\/part\/interview-skills\/","title":{"raw":"Chapter 3: Interview Skills","rendered":"Chapter 3: Interview Skills"},"content":{"raw":"<div class=\"textbox textbox--learning-objectives\"><header class=\"textbox__header\">\n<p class=\"textbox__title\">Learning Objectives<\/p>\n\n<\/header>\n<div class=\"textbox__content\">\n\nBy the end of this chapter, the reader will be able to:\n<ul>\n \t<li>Identify common types of interview questions<\/li>\n \t<li>Prepare for an interview<\/li>\n \t<li>Respond to interview questions using the STAR format<\/li>\n \t<li>Follow proper interview etiquette<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div class=\"textbox textbox--terms\"><header class=\"textbox__header\">\n<p class=\"textbox__title\">Learning Objectives<\/p>\n\n<\/header>\n<div class=\"textbox__content\">\n<ul>\n \t<li>[pb_glossary id=\"159\"]Interview[\/pb_glossary] - Aquestion and answer discussion between an interviewer and a potential candidate.<\/li>\n \t<li>[pb_glossary id=\"158\"]Panel[\/pb_glossary] - When you are interviewed by a group of two or more interviewers.<\/li>\n \t<li>[pb_glossary id=\"157\"]Behavioural questions[\/pb_glossary] - Interview questions that focus on how you act in the workplace.<\/li>\n \t<li>[pb_glossary id=\"156\"]Situational questions[\/pb_glossary] - Interview questions that focus on how you respond to different scenarios.<\/li>\n \t<li>[pb_glossary id=\"155\"]Competency based questions[\/pb_glossary] - Interview questions that focus on your knowledge and experience related to the job.<\/li>\n \t<li>[pb_glossary id=\"154\"]STAR Format[\/pb_glossary] - Situation, task, action, result. STAR format is a structure you can use for responding to an interview question.<\/li>\n \t<li>[pb_glossary id=\"153\"]Personal characteristics[\/pb_glossary] - Specific characteristics you are protected against discrimination in the British Columbia Human Rights Code.<\/li>\n \t<li>[pb_glossary id=\"152\"]Etiquette[\/pb_glossary] - Rules and conventions to follow to appear polite and professional.<\/li>\n \t<li>[pb_glossary id=\"151\"]References[\/pb_glossary] - People who support your candidacy in a job by talking about you with your potential employer after an interview has taken place.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div class=\"textbox textbox--case\"><header class=\"textbox__header\">\n<p class=\"textbox__title\">Case Study: Maryam (She\/Her) Got an Interview!<\/p>\n\n<\/header>\n<div class=\"textbox__content\">\n\nAfter applying to over two dozen job ads, Maryam got her first call. Tom called from Maple Leaf Bank and asked if she could come in for an interview next Thursday. He told her to come to the Prince George branch of Maple Leaf Bank at 3:00pm. When she hung up the phone, she felt a bit overwhelmed. She had so many questions!\n<ul>\n \t<li>What was she expected to do at the interview?<\/li>\n \t<li>What kinds of questions would the interviewers ask?<\/li>\n \t<li>How should she prepare for the interview?<\/li>\n<\/ul>\n<\/div>\n<\/div>\n&nbsp;","rendered":"<div class=\"textbox textbox--learning-objectives\">\n<header class=\"textbox__header\">\n<p class=\"textbox__title\">Learning Objectives<\/p>\n<\/header>\n<div class=\"textbox__content\">\n<p>By the end of this chapter, the reader will be able to:<\/p>\n<ul>\n<li>Identify common types of interview questions<\/li>\n<li>Prepare for an interview<\/li>\n<li>Respond to interview questions using the STAR format<\/li>\n<li>Follow proper interview etiquette<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div class=\"textbox textbox--terms\">\n<header class=\"textbox__header\">\n<p class=\"textbox__title\">Learning Objectives<\/p>\n<\/header>\n<div class=\"textbox__content\">\n<ul>\n<li><a class=\"glossary-term\" aria-haspopup=\"dialog\" aria-describedby=\"definition\" href=\"#term_43_159\">Interview<\/a> &#8211; Aquestion and answer discussion between an interviewer and a potential candidate.<\/li>\n<li><a class=\"glossary-term\" aria-haspopup=\"dialog\" aria-describedby=\"definition\" href=\"#term_43_158\">Panel<\/a> &#8211; When you are interviewed by a group of two or more interviewers.<\/li>\n<li><a class=\"glossary-term\" aria-haspopup=\"dialog\" aria-describedby=\"definition\" href=\"#term_43_157\">Behavioural questions<\/a> &#8211; Interview questions that focus on how you act in the workplace.<\/li>\n<li><a class=\"glossary-term\" aria-haspopup=\"dialog\" aria-describedby=\"definition\" href=\"#term_43_156\">Situational questions<\/a> &#8211; Interview questions that focus on how you respond to different scenarios.<\/li>\n<li><a class=\"glossary-term\" aria-haspopup=\"dialog\" aria-describedby=\"definition\" href=\"#term_43_155\">Competency based questions<\/a> &#8211; Interview questions that focus on your knowledge and experience related to the job.<\/li>\n<li><a class=\"glossary-term\" aria-haspopup=\"dialog\" aria-describedby=\"definition\" href=\"#term_43_154\">STAR Format<\/a> &#8211; Situation, task, action, result. STAR format is a structure you can use for responding to an interview question.<\/li>\n<li><a class=\"glossary-term\" aria-haspopup=\"dialog\" aria-describedby=\"definition\" href=\"#term_43_153\">Personal characteristics<\/a> &#8211; Specific characteristics you are protected against discrimination in the British Columbia Human Rights Code.<\/li>\n<li><a class=\"glossary-term\" aria-haspopup=\"dialog\" aria-describedby=\"definition\" href=\"#term_43_152\">Etiquette<\/a> &#8211; Rules and conventions to follow to appear polite and professional.<\/li>\n<li><a class=\"glossary-term\" aria-haspopup=\"dialog\" aria-describedby=\"definition\" href=\"#term_43_151\">References<\/a> &#8211; People who support your candidacy in a job by talking about you with your potential employer after an interview has taken place.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div class=\"textbox textbox--case\">\n<header class=\"textbox__header\">\n<p class=\"textbox__title\">Case Study: Maryam (She\/Her) Got an Interview!<\/p>\n<\/header>\n<div class=\"textbox__content\">\n<p>After applying to over two dozen job ads, Maryam got her first call. Tom called from Maple Leaf Bank and asked if she could come in for an interview next Thursday. He told her to come to the Prince George branch of Maple Leaf Bank at 3:00pm. When she hung up the phone, she felt a bit overwhelmed. She had so many questions!<\/p>\n<ul>\n<li>What was she expected to do at the interview?<\/li>\n<li>What kinds of questions would the interviewers ask?<\/li>\n<li>How should she prepare for the interview?<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<div class=\"glossary\"><span class=\"screen-reader-text\" id=\"definition\">definition<\/span><template id=\"term_43_159\"><div class=\"glossary__definition\" role=\"dialog\" data-id=\"term_43_159\"><div tabindex=\"-1\"><p>A question and answer discussion between an interviewer and a potential candidate.<\/p>\n<\/div><button><span aria-hidden=\"true\">&times;<\/span><span class=\"screen-reader-text\">Close definition<\/span><\/button><\/div><\/template><template id=\"term_43_158\"><div class=\"glossary__definition\" role=\"dialog\" data-id=\"term_43_158\"><div tabindex=\"-1\"><p>When you are interviewed by a group of two or more interviewers.<\/p>\n<\/div><button><span aria-hidden=\"true\">&times;<\/span><span class=\"screen-reader-text\">Close definition<\/span><\/button><\/div><\/template><template id=\"term_43_157\"><div class=\"glossary__definition\" role=\"dialog\" data-id=\"term_43_157\"><div tabindex=\"-1\"><p>Interview questions that focus on how you act in the workplace.<\/p>\n<\/div><button><span aria-hidden=\"true\">&times;<\/span><span class=\"screen-reader-text\">Close definition<\/span><\/button><\/div><\/template><template id=\"term_43_156\"><div class=\"glossary__definition\" role=\"dialog\" data-id=\"term_43_156\"><div tabindex=\"-1\"><p>Interview questions that focus on how you respond to different scenarios.<\/p>\n<\/div><button><span aria-hidden=\"true\">&times;<\/span><span class=\"screen-reader-text\">Close definition<\/span><\/button><\/div><\/template><template id=\"term_43_155\"><div class=\"glossary__definition\" role=\"dialog\" data-id=\"term_43_155\"><div tabindex=\"-1\"><p>Interview questions that focus on your knowledge and experience related to the job.<\/p>\n<\/div><button><span aria-hidden=\"true\">&times;<\/span><span class=\"screen-reader-text\">Close definition<\/span><\/button><\/div><\/template><template id=\"term_43_154\"><div class=\"glossary__definition\" role=\"dialog\" data-id=\"term_43_154\"><div tabindex=\"-1\"><p>Situation, task, action, result. STAR format is a structure you can use for responding to an interview question.<\/p>\n<\/div><button><span aria-hidden=\"true\">&times;<\/span><span class=\"screen-reader-text\">Close definition<\/span><\/button><\/div><\/template><template id=\"term_43_153\"><div class=\"glossary__definition\" role=\"dialog\" data-id=\"term_43_153\"><div tabindex=\"-1\"><p>Specific characteristics you are protected against discrimination in the British Columbia Human Rights Code<\/p>\n<\/div><button><span aria-hidden=\"true\">&times;<\/span><span class=\"screen-reader-text\">Close definition<\/span><\/button><\/div><\/template><template id=\"term_43_152\"><div class=\"glossary__definition\" role=\"dialog\" data-id=\"term_43_152\"><div tabindex=\"-1\"><p>Rules and conventions to follow to appear polite and professional<\/p>\n<\/div><button><span aria-hidden=\"true\">&times;<\/span><span class=\"screen-reader-text\">Close definition<\/span><\/button><\/div><\/template><template id=\"term_43_151\"><div class=\"glossary__definition\" role=\"dialog\" data-id=\"term_43_151\"><div tabindex=\"-1\"><p>People who support your candidacy in a job by talking about you with your potential employer after an interview has taken place<\/p>\n<\/div><button><span aria-hidden=\"true\">&times;<\/span><span class=\"screen-reader-text\">Close definition<\/span><\/button><\/div><\/template><\/div>","protected":false},"parent":0,"menu_order":5,"template":"","meta":{"pb_part_invisible":false,"pb_part_invisible_string":""},"contributor":[],"license":[],"class_list":["post-43","part","type-part","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/opentextbc.ca\/workintegratedlearning\/wp-json\/pressbooks\/v2\/parts\/43","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/opentextbc.ca\/workintegratedlearning\/wp-json\/pressbooks\/v2\/parts"}],"about":[{"href":"https:\/\/opentextbc.ca\/workintegratedlearning\/wp-json\/wp\/v2\/types\/part"}],"version-history":[{"count":1,"href":"https:\/\/opentextbc.ca\/workintegratedlearning\/wp-json\/pressbooks\/v2\/parts\/43\/revisions"}],"predecessor-version":[{"id":202,"href":"https:\/\/opentextbc.ca\/workintegratedlearning\/wp-json\/pressbooks\/v2\/parts\/43\/revisions\/202"}],"wp:attachment":[{"href":"https:\/\/opentextbc.ca\/workintegratedlearning\/wp-json\/wp\/v2\/media?parent=43"}],"wp:term":[{"taxonomy":"contributor","embeddable":true,"href":"https:\/\/opentextbc.ca\/workintegratedlearning\/wp-json\/wp\/v2\/contributor?post=43"},{"taxonomy":"license","embeddable":true,"href":"https:\/\/opentextbc.ca\/workintegratedlearning\/wp-json\/wp\/v2\/license?post=43"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}