{"id":67,"date":"2022-01-26T19:32:11","date_gmt":"2022-01-27T00:32:11","guid":{"rendered":"https:\/\/opentextbc.ca\/workintegratedlearning\/part\/workplace-essential-skills\/"},"modified":"2022-07-14T19:16:39","modified_gmt":"2022-07-14T23:16:39","slug":"workplace-essential-skills","status":"publish","type":"part","link":"https:\/\/opentextbc.ca\/workintegratedlearning\/part\/workplace-essential-skills\/","title":{"raw":"Chapter 6: Workplace Essential Skills","rendered":"Chapter 6: Workplace Essential Skills"},"content":{"raw":"<div class=\"textbox textbox--learning-objectives\"><header class=\"textbox__header\">\n<p class=\"textbox__title\">Learning Objectives<\/p>\n\n<\/header>\n<div class=\"textbox__content\">\n\nBy the end of this chapter, the reader will be able to:\n<ul>\n \t<li>Describe essential skills.<\/li>\n \t<li>Assess your current skill level in each essential skills.<\/li>\n \t<li>Identify strategies for improving essential skills.<\/li>\n \t<li>Practice continuous, lifelong learning.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div class=\"textbox textbox--terms\"><header class=\"textbox__header\">\n<p class=\"textbox__title\">Terms to Know<\/p>\n\n<\/header>\n<div class=\"textbox__content\">\n\n[pb_glossary id=\"170\"]Collaboration[\/pb_glossary]\u00a0-\u00a0Working with others to complete a task.\n\n[pb_glossary id=\"142\"]Continuous learning[\/pb_glossary] -\u00a0Learning throughout your life and constantly striving to improve your skills.\n\n[pb_glossary id=\"171\"]Critical thinking[\/pb_glossary] -\u00a0The process of analyzing information for solving problems.\n\n[pb_glossary id=\"172\"]Digital skills[\/pb_glossary] -\u00a0Skills \u201cneeded to understand and process information from digital sources, use digital systems, technical tools, and applications\u201d (Skills\/Comp\u00e9tences Canada, 2021).\n\n[pb_glossary id=\"173\"]Document use[\/pb_glossary] - Reading, interpreting, understanding, locating, and creating common workplace documents.\n\n[pb_glossary id=\"174\"]Numeracy[\/pb_glossary] - \u201cthe use of numbers and [the] capability to think in quantitative terms\u201d (Skills\/Comp\u00e9tences Canada, 2021).\n\n[pb_glossary id=\"175\"]Verbal Communication[\/pb_glossary] - \u201cany type of interaction that makes use of spoken words\u201d including answering the phone, personal discussions, staff meetings, presentations, and informal conversations (Inc., 2020).\n\n<\/div>\n<\/div>\n<div class=\"textbox textbox--case\"><header class=\"textbox__header\">\n<p class=\"textbox__title\">Case Study: Samira's (She\/Her) First Office Job<\/p>\n\n<\/header>\n<div class=\"textbox__content\">\n\nSamira has just started a new position as an office assistant at Perez, Patel, and Erickson, a local accounting firm. She is excited to start her first office job and keen to demonstrate the new skills she acquired through the Business Administration diploma program. Her primary duties will be to answer the phone and emails, greet the clients, make appointments, and take payments, along with other project-type assignments. Her WIL instructor suggests that this will be a great opportunity for Samira to work on her essential employability skills. Samira has never heard of these, but they sound\u2026 essential!\n\n<\/div>\n<\/div>","rendered":"<div class=\"textbox textbox--learning-objectives\">\n<header class=\"textbox__header\">\n<p class=\"textbox__title\">Learning Objectives<\/p>\n<\/header>\n<div class=\"textbox__content\">\n<p>By the end of this chapter, the reader will be able to:<\/p>\n<ul>\n<li>Describe essential skills.<\/li>\n<li>Assess your current skill level in each essential skills.<\/li>\n<li>Identify strategies for improving essential skills.<\/li>\n<li>Practice continuous, lifelong learning.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div class=\"textbox textbox--terms\">\n<header class=\"textbox__header\">\n<p class=\"textbox__title\">Terms to Know<\/p>\n<\/header>\n<div class=\"textbox__content\">\n<p><a class=\"glossary-term\" aria-haspopup=\"dialog\" aria-describedby=\"definition\" href=\"#term_67_170\">Collaboration<\/a>\u00a0&#8211;\u00a0Working with others to complete a task.<\/p>\n<p><a class=\"glossary-term\" aria-haspopup=\"dialog\" aria-describedby=\"definition\" href=\"#term_67_142\">Continuous learning<\/a> &#8211;\u00a0Learning throughout your life and constantly striving to improve your skills.<\/p>\n<p><a class=\"glossary-term\" aria-haspopup=\"dialog\" aria-describedby=\"definition\" href=\"#term_67_171\">Critical thinking<\/a> &#8211;\u00a0The process of analyzing information for solving problems.<\/p>\n<p><a class=\"glossary-term\" aria-haspopup=\"dialog\" aria-describedby=\"definition\" href=\"#term_67_172\">Digital skills<\/a> &#8211;\u00a0Skills \u201cneeded to understand and process information from digital sources, use digital systems, technical tools, and applications\u201d (Skills\/Comp\u00e9tences Canada, 2021).<\/p>\n<p><a class=\"glossary-term\" aria-haspopup=\"dialog\" aria-describedby=\"definition\" href=\"#term_67_173\">Document use<\/a> &#8211; Reading, interpreting, understanding, locating, and creating common workplace documents.<\/p>\n<p><a class=\"glossary-term\" aria-haspopup=\"dialog\" aria-describedby=\"definition\" href=\"#term_67_174\">Numeracy<\/a> &#8211; \u201cthe use of numbers and [the] capability to think in quantitative terms\u201d (Skills\/Comp\u00e9tences Canada, 2021).<\/p>\n<p><a class=\"glossary-term\" aria-haspopup=\"dialog\" aria-describedby=\"definition\" href=\"#term_67_175\">Verbal Communication<\/a> &#8211; \u201cany type of interaction that makes use of spoken words\u201d including answering the phone, personal discussions, staff meetings, presentations, and informal conversations (Inc., 2020).<\/p>\n<\/div>\n<\/div>\n<div class=\"textbox textbox--case\">\n<header class=\"textbox__header\">\n<p class=\"textbox__title\">Case Study: Samira&#8217;s (She\/Her) First Office Job<\/p>\n<\/header>\n<div class=\"textbox__content\">\n<p>Samira has just started a new position as an office assistant at Perez, Patel, and Erickson, a local accounting firm. She is excited to start her first office job and keen to demonstrate the new skills she acquired through the Business Administration diploma program. Her primary duties will be to answer the phone and emails, greet the clients, make appointments, and take payments, along with other project-type assignments. Her WIL instructor suggests that this will be a great opportunity for Samira to work on her essential employability skills. Samira has never heard of these, but they sound\u2026 essential!<\/p>\n<\/div>\n<\/div>\n<div class=\"glossary\"><span class=\"screen-reader-text\" id=\"definition\">definition<\/span><template id=\"term_67_170\"><div class=\"glossary__definition\" role=\"dialog\" data-id=\"term_67_170\"><div tabindex=\"-1\"><p>Working with others to complete a task.<\/p>\n<\/div><button><span aria-hidden=\"true\">&times;<\/span><span class=\"screen-reader-text\">Close definition<\/span><\/button><\/div><\/template><template id=\"term_67_142\"><div class=\"glossary__definition\" role=\"dialog\" data-id=\"term_67_142\"><div tabindex=\"-1\"><p>The practice of looking for opportunities to learn towards expanding knowledge, skills, and capabilities.<\/p>\n<\/div><button><span aria-hidden=\"true\">&times;<\/span><span class=\"screen-reader-text\">Close definition<\/span><\/button><\/div><\/template><template id=\"term_67_171\"><div class=\"glossary__definition\" role=\"dialog\" data-id=\"term_67_171\"><div tabindex=\"-1\"><p>The process of analyzing information for solving problems.<\/p>\n<\/div><button><span aria-hidden=\"true\">&times;<\/span><span class=\"screen-reader-text\">Close definition<\/span><\/button><\/div><\/template><template id=\"term_67_172\"><div class=\"glossary__definition\" role=\"dialog\" data-id=\"term_67_172\"><div tabindex=\"-1\"><p>Skills \u201cneeded to understand and process information from digital sources, use digital systems, technical tools, and applications\u201d (Skills\/Comp\u00e9tences Canada, 2021).<\/p>\n<\/div><button><span aria-hidden=\"true\">&times;<\/span><span class=\"screen-reader-text\">Close definition<\/span><\/button><\/div><\/template><template id=\"term_67_173\"><div class=\"glossary__definition\" role=\"dialog\" data-id=\"term_67_173\"><div tabindex=\"-1\"><p>Reading, interpreting, understanding, locating, and creating common workplace documents.<\/p>\n<\/div><button><span aria-hidden=\"true\">&times;<\/span><span class=\"screen-reader-text\">Close definition<\/span><\/button><\/div><\/template><template id=\"term_67_174\"><div class=\"glossary__definition\" role=\"dialog\" data-id=\"term_67_174\"><div tabindex=\"-1\"><p>\u201cthe use of numbers and [the] capability to think in quantitative terms\u201d (Skills\/Comp\u00e9tences Canada, 2021).<\/p>\n<\/div><button><span aria-hidden=\"true\">&times;<\/span><span class=\"screen-reader-text\">Close definition<\/span><\/button><\/div><\/template><template id=\"term_67_175\"><div class=\"glossary__definition\" role=\"dialog\" data-id=\"term_67_175\"><div tabindex=\"-1\"><p>\u201cany type of interaction that makes use of spoken words\u201d including answering the phone, personal discussions, staff meetings, presentations, and informal conversations (Inc., 2020).<\/p>\n<\/div><button><span aria-hidden=\"true\">&times;<\/span><span class=\"screen-reader-text\">Close definition<\/span><\/button><\/div><\/template><\/div>","protected":false},"parent":0,"menu_order":10,"template":"","meta":{"pb_part_invisible":false,"pb_part_invisible_string":""},"contributor":[],"license":[],"class_list":["post-67","part","type-part","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/opentextbc.ca\/workintegratedlearning\/wp-json\/pressbooks\/v2\/parts\/67","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/opentextbc.ca\/workintegratedlearning\/wp-json\/pressbooks\/v2\/parts"}],"about":[{"href":"https:\/\/opentextbc.ca\/workintegratedlearning\/wp-json\/wp\/v2\/types\/part"}],"version-history":[{"count":1,"href":"https:\/\/opentextbc.ca\/workintegratedlearning\/wp-json\/pressbooks\/v2\/parts\/67\/revisions"}],"predecessor-version":[{"id":204,"href":"https:\/\/opentextbc.ca\/workintegratedlearning\/wp-json\/pressbooks\/v2\/parts\/67\/revisions\/204"}],"wp:attachment":[{"href":"https:\/\/opentextbc.ca\/workintegratedlearning\/wp-json\/wp\/v2\/media?parent=67"}],"wp:term":[{"taxonomy":"contributor","embeddable":true,"href":"https:\/\/opentextbc.ca\/workintegratedlearning\/wp-json\/wp\/v2\/contributor?post=67"},{"taxonomy":"license","embeddable":true,"href":"https:\/\/opentextbc.ca\/workintegratedlearning\/wp-json\/wp\/v2\/license?post=67"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}