Hospital Emergency Codes

Emergency response includes any systematic response to an unexpected or dangerous occurrence with the goal of quickly controlling the situation and lessening the impact on people and the environment. Hospital emergency codes are coded messages often announced over a public address system in the hospital to alert staff to various classes of on-site emergencies. These colour codes are used in hospitals worldwide for various kinds of emergency situations. Unfortunately, the colours assigned to different types of emergencies have varied greatly between sites and regions, which causes confusion.

In British Columbia, the use of standardized emergency codes (See Table 10.3.1) is intended to convey essential information quickly to appropriate staff through a common message that prevents misunderstanding and confusion. These standardized codes signal the need for an urgent response without unnecessarily alerting patients, clients, or visitors. This helps to minimize stress and prevent panic. Staff who are reassigned to a new facility or site or who practice in more than one facility need to be immediately familiar with a code identifying the nature of a given crisis and their expected response.

In order for a code call to be useful in activating the response of specific hospital personnel to a given situation, it is usually accompanied by a specific location description (e.g., “Code Blue, 7th floor, room 27″). In comparison, other codes will only signal hospital staff, as a whole to prepare for the consequences of some external event such as a natural disaster (e.g.,”Code Green”).

The following lists are examples of what may be expected of HCAs for the four most called codes at a particular site. Remember, no matter the code, be sure to follow the agency procedures:

Code BLUE

• Activate help (this may simply involve notifying the unit clerk or nearest to the phone system, or emergency call button).
• Remove all obstructions from the client’s bedside and room (bedside table, chairs, etc.).
• Close the privacy drapes of any clients in the same room.
• Stand in the hallway and direct emergency personnel to the correct room.
• Be available to retrieve supplies and equipment that the code response team may require.
• Comfort any clients who may be located in the same room.
• Clean and tidy the area after the event.

Code WHITE

• Activate help (this may simply involve notifying the unit clerk or nurse nearest to the phone system or emergency call button).
• Maintain personal safety at all times.
• Stand in the hallway and direct emergency personnel to the correct room.
• Be available to retrieve supplies and equipment that the code response team may require.
• Comfort any clients who may be located in the same room.
• Clean and tidy the area after the event.
• Recognizing that a member of the interprofessional care team may not be available as a resource for HCA practice during the time they are responding to an event, identify the next appropriate care provider who will provide guidance and direction.

Code YELLOW

• Activate help (this may involve notifying the unit clerk or nurse nearest to the phone system).
• Seek direction from the interprofessional care team.
• Join unit team members in the systematic search of the unit.
• Be specific and thorough in your search processes.
• Report back to the RN or team leader as soon as your area has been searched to receive further direction.

Code RED

• Activate help (this may simply involve notifying the unit clerk or nurse nearest to the phone system or emergency call button).
• Follow the procedures as outlined by the workplace. Content is covered by on-line orientation for students doing placements at health region sites.

Attributions

Figure 10.3.1: Standardized Codes in British Columbia B.C. Ministry of Health Services. https://www.fraserhealth.ca/-/media/Project/FraserHealth/FraserHealth/employees/clinical-resources/acute-care-orientation/Quick-reference-guide-poster-tabloid-7111-Dec22.pdf

References

Anderson, R., Rees, G., & McCutcheon, J. (n.d.). Clinical procedures for safer patient care- Thompson Rivers University edition. https://pressbooks.bccampus.ca/clinicalproceduresforsaferpatientcaretrubscn/

British Columbia Institute of Technology (BCIT). (2015a). Patient care for sonography. In, NURS 1186. Vancouver, BC: BCIT.

B.C. Ministry of Health Services. (2011). Policy communique: Standardised hospital colour codes. https://www2.gov.bc.ca/assets/gov/health/keeping-bc-healthy-safe/health-emergency-response/standardized-hospital-colour-codes.pdf

Interior Health Authority. (2016). Royal Inland Hospital- Intensive care unit – “Let’s take the pressure off.”

Perry, A. G., Potter, P. A., & Ostendorf, W. R. (2018). Clinical nursing skills and techniques (9th ed.). St. Louis, MO: Elsevier-Mosby.

Image Descriptions

Figure 10.3.1 Colour Codes Quick Reference Guide

A table explaining the emergency colour codes with logos of Providence Health Care, Vancouver Coastal Health, Provincial Health Services Authority, Fraser Health, HEMBC.

To activate a code, dial 7111. Refer to the site Emergency Response and Code Manual for site specific procedures.

Consider your safety first in any emergency.

[Back to Figure 10.3.1]