Chapter 11. Risk Management and Legal Liability

Original author & revisions: Don Webster

Learning Objectives

  • Define the concepts of risk and risk management
  • Apply the four core steps of a risk management process to a tourism operation
  • Identify potential liabilities and develop mitigation strategies to minimize the impact of these liabilities
  • Identify the four elements of a negligent action and common defences to negligence
  • Describe the components of a valid contract under Canadian contract law
  • Assess the statutory requirements for a tourism or hospitality operator as required in BC
  • Demonstrate a working knowledge of occupational health and safety in tourism


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Introduction to Tourism and Hospitality in BC - 2nd Edition Copyright © 2015, 2020, 2021 by Morgan Westcott and Wendy Anderson, Eds is licensed under a Creative Commons Attribution 4.0 International License, except where otherwise noted.

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