Chapter 7. Travel Services

Original authors: Heather Knowles and Morgan Westcott
Revisions made by: John Brouwer

Learning Objectives

  • Describe the key characteristics of the travel services sector
  • Define key travel services terminology
  • Differentiate between types of reservation systems and booking channels
  • Discuss the impacts of online travel agents on consumers and the sector
  • Identify key travel services and organizations in Canada and British Columbia
  • Explain the importance of additional tourism services not covered under NAICS
  • Describe key trends and issues in travel services worldwide


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Introduction to Tourism and Hospitality in BC - 2nd Edition Copyright © 2015, 2020, 2021 by Morgan Westcott and Wendy Anderson, Eds is licensed under a Creative Commons Attribution 4.0 International License, except where otherwise noted.

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